Hardgoods Supervisor

Who We Are At Giant Tiger, our mission is simple: help Canadians save more every day. We’re a Canadian institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right price. Job Title Hardgoods Supervisor (Full‑Time) About This Role What You’ll Be Doing Ensuring a high level of customer service for assigned departments (cash, softgoods, hardgoods or grocery). Overseeing day‑to‑day operations. Training and communicating policies and procedures to department associates daily. Managing SKU, pricing issues, printing signs, labels, and operating the RF unit. Ordering and replenishing merchandise. Supervising a team while ensuring cross‑functional collaboration. Executing the GT System policies, procedures, and standards with all associates. Taking appropriate action and providing recommendations based on analysis of the assigned area. Leading merchandising activities. Participating in inventory management activities (e.g., cycle counts). Providing input to the store owner/manager on scheduling and quantification. Resolving customer complaints quickly and professionally. Opening and closing the store on a rotating basis. Actively involved and connected with the store’s local community. Supporting the store owner/manager on additional tasks and projects. Ensuring health and safety policies and guidelines are followed. Keeping the checkout work area clean and organized. Following loss prevention best practices. Complying with all policies when selling tobacco and lottery. What You’ll Bring Proven motivator / team leader. Ability to work independently and as part of a team. Effective customer service, communication and interpersonal skills (with employees, customers, vendors, other third parties). Exceptional planning and organizational skills. Strong merchandising and analytical skills. 1‑3 years retail management experience or equivalent Giant Tiger experience as a keyholder. When You’ll Work A typical full‑time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35‑40 hours weekly. A typical part‑time schedule will be a mix of days, evenings, and weekends, up to 24 hours weekly. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Stand and/or walk. Bend, twist, and squat. Lift and/or move up to 18 kg (40 lbs.). Perform tasks involving firm grasping. Perform repetitive tasks requiring a range of hand motions. Reach above shoulder height and below waist level. Operate equipment, including using a ladder. Compensation and Benefits Hourly Rate$20.60 Annual BonusBonus – Store Bonus Plan, 10% Annual Giant Tiger offers competitive compensation, health benefits, paid time off, store discounts, and career growth opportunities. Location 1475 Huron Church Road, Windsor, Ontario, N9C 2K9 Job Requisition JR124963 Equal Opportunity Employer Giant Tiger is an equal opportunity employer and is committed to fair employment practices. Accommodations During the recruitment process we provide support and accommodation in our recruitment processes to all applicants. If you are invited to participate in an interview and have accommodation needs, please contact careers@gianttiger.com. #J-18808-Ljbffr