Shft Mgr, Table Games-GCT
10 hours ago
Toronto, ON, Canada
Great Canadian Entertainment
Full-time
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JOB DESCRIPTION
Under the general direction of the Manager, Table Games or Casino Manager, this position is responsible for the overall management and profitability of table games on a shift basis. Develops performance objective s and delivers performance evaluations for direct reports, implements all new table games initiatives as directed; actively participates in the recruitment and hiring process. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members. Position Summary
JOB DESCRIPTION
Under the general direction of the Manager, Table Games or Casino Manager, this position is responsible for the overall management and profitability of table games on a shift basis. Develops performance objective s and delivers performance evaluations for direct reports, implements all new table games initiatives as directed; actively participates in the recruitment and hiring process. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members. Key Accountabilities
Provides leadership, direction and mentoring to the Table Games operations Becoming an active member of the Casino Department Head meetings Plans, directs and implements the Table Games operation strategic plans Develops and implements Table Games policies and procedures Evaluates current business models; proposes and implements approved changes Provides Table Games support to casino General Managers Reviews table gaming mix and operating procedures; identifies opportunities for efficiencies Research current and future trends as they relate to products and systems; makes recommendations for improvements Ensuring the administrative responsibilities associated with Kronos, Leave Management, and Performance Improvement are maintained as per procedure Communicating with all appropriate business units Develops Table Games training programs in conjunction with the Director, Training Responds to and resolves issues as escalated Liaises and communicates effectively with all appropriate business units Develops and cultivates strong working relationships with all stakeholders: guests, management, team members and regulators Monitoring all table games reporting, including labor costs Developing strategies to ensure the retention of existing and new VIP play within the Salon Prive Ensures compliance with licensing laws, health and safety and other statutory regulations Manages other initiatives as required Performs other duties as assigned. Education And Qualifications
High School Diploma Post Secondary education or suitable combination of education and experience an asset Minimum 3 years of experience in gaming management Food Safety or Responsible Liquor Service Certification Ability to exceed internal and external customer expectations through timely, effective and service oriented communication Computer literacy in MS Office Ability to successfully obtain a Gaming License Bilingual (English/French) is an asset but not required Work Environment Considerations
Regular office and casino environment, non-traditional work hours may be required in certain circumstances, some travel may be required Artificial intelligence may be used to select applicants in our processes. All hiring decisions are made by humans. About Us
Who we are
GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.
Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences. Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences. Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders. What's in it for you?
We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success We provide you with the tools and technology needed to delight your clients You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world. Freedom to Innovate: supports new and better ways to be successful. Be your Authentic Self: environment that values diversity as a so
Under the general direction of the Manager, Table Games or Casino Manager, this position is responsible for the overall management and profitability of table games on a shift basis. Develops performance objective s and delivers performance evaluations for direct reports, implements all new table games initiatives as directed; actively participates in the recruitment and hiring process. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members. Position Summary
JOB DESCRIPTION
Under the general direction of the Manager, Table Games or Casino Manager, this position is responsible for the overall management and profitability of table games on a shift basis. Develops performance objective s and delivers performance evaluations for direct reports, implements all new table games initiatives as directed; actively participates in the recruitment and hiring process. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members. Key Accountabilities
Provides leadership, direction and mentoring to the Table Games operations Becoming an active member of the Casino Department Head meetings Plans, directs and implements the Table Games operation strategic plans Develops and implements Table Games policies and procedures Evaluates current business models; proposes and implements approved changes Provides Table Games support to casino General Managers Reviews table gaming mix and operating procedures; identifies opportunities for efficiencies Research current and future trends as they relate to products and systems; makes recommendations for improvements Ensuring the administrative responsibilities associated with Kronos, Leave Management, and Performance Improvement are maintained as per procedure Communicating with all appropriate business units Develops Table Games training programs in conjunction with the Director, Training Responds to and resolves issues as escalated Liaises and communicates effectively with all appropriate business units Develops and cultivates strong working relationships with all stakeholders: guests, management, team members and regulators Monitoring all table games reporting, including labor costs Developing strategies to ensure the retention of existing and new VIP play within the Salon Prive Ensures compliance with licensing laws, health and safety and other statutory regulations Manages other initiatives as required Performs other duties as assigned. Education And Qualifications
High School Diploma Post Secondary education or suitable combination of education and experience an asset Minimum 3 years of experience in gaming management Food Safety or Responsible Liquor Service Certification Ability to exceed internal and external customer expectations through timely, effective and service oriented communication Computer literacy in MS Office Ability to successfully obtain a Gaming License Bilingual (English/French) is an asset but not required Work Environment Considerations
Regular office and casino environment, non-traditional work hours may be required in certain circumstances, some travel may be required Artificial intelligence may be used to select applicants in our processes. All hiring decisions are made by humans. About Us
Who we are
GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.
Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences. Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences. Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders. What's in it for you?
We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success We provide you with the tools and technology needed to delight your clients You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world. Freedom to Innovate: supports new and better ways to be successful. Be your Authentic Self: environment that values diversity as a so