Managed Services Service Delivery Manager
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Lead, coach, and develop service delivery professionals Manage end-to-end delivery against SLAs and KPIs Coordinate resources, workloads, schedules, and project priorities Maintain client relationships and conduct regular service reviews Monitor metrics, audits, tickets, calls, and quality measures Requirements:
Bachelor’s degree in a relevant field Three or more years managing service delivery in an MSP Understanding of IT infrastructure, cloud services, and managed services Excellent leadership, communication, and interpersonal skills Familiarity with ITIL frameworks and best practices Apply service delivery leadership, ITIL knowledge, and infrastructure understanding to strengthen F12’s managed services performance and client satisfaction.
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Service Delivery Manager
19 hours ago
Vancouver, BC, Canada F12.net Full-timeThe Position: The primary purpose of the Service Delivery Manager is to ensure the delivery of high-quality services to clients through a dedicated integrated service unit (IST). We are seeking an experienced and results-driven Service Delivery Manager to join our dynamic team as a key player in our Managed Services Provider (MSP) division. It is one of the...
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IT Service Delivery Governance Manager
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Service Delivery Manager
4 days ago
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Service Delivery Manager
4 days ago
Vancouver, BC, Greater Vancouver Regional District, BC; British Columbia, Canada Fortinet, Inc. Full-time €87,000 - €107,000 TemporaryService Delivery Manager (Contract) We are looking for a Contact Service Delivery Manager (SDM) to join the Security Operations as-a-Service (SOCaaS) team. Reporting to the Team Lead, Service Delivery, this role requires the following: Build trust and relationships with customers through successful SOCaaS delivery Customer management ownership, including...
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IT Service Delivery Manager
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Vancouver, BC, Canada Vanderlande Full-timeJob TitleIT Service Delivery Manager Job DescriptionIT Service Delivery Manager Introduction As IT Service Delivery Manager, you will play a pivotal role in managing and supporting our smart IT solutions deployed at airports worldwide. These mission-critical solutions include software that orchestrates baggage transport, advanced data analytics platforms,...
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Fortinet Service Delivery Manager Position
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Vancouver, BC, Greater Vancouver Regional District, BC; British Columbia, Canada Fortinet, Inc. Full-timeBecome a Service Delivery Manager at Fortinet and drive the success of SOCaaS implementations. This role focuses on enhancing customer experiences through effective service delivery and issue resolution. Reporting to the Team Lead, you will manage client relationships while ensuring the successful delivery of SOCaaS services. In this contract position, you...
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Vancouver, BC, Canada Amazon Inc. Full-timeDelivery Practice Manager, Public Sector Professional Services The Amazon Web Services Professional Services (AWS ProServe) team is seeking an experienced Delivery Practice Manager (DPM). In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT...
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Service Manager
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North Vancouver, BC, Greater Vancouver Regional District, BC; British Columbia, Canada Dilawri Group of Companies Full-timeIf you are looking to grow your career with an organizationdriven by excellence, integrity, and innovation, Dilawri offers an environmentwhere people are supported and empowered to succeed. Founded in 1985, Dilawri is Canada's largest automotivegroup and one of Canada's Best Managed Companies. Dilawri operates over 80franchised dealerships,representingmore...
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Vancouver, BC, Canada Nucleus Networks Full-timeSupercharge your career at Nucleus Networks! What makes Nucleus different from other Managed IT Services providers? To start, our focus goes beyond just keeping the lights on. We work with every one of our clients to help supercharge their business, transforming their IT from a system that just needs support to one that is driving business results and...
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Management consulting service manager
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Vancouver, BC, Greater Vancouver Regional District, BC; British Columbia, Canada Avison Young Full-timeYou can navigate multiple corporate functions, including global lines of service and corporate centers of excellence. You value personal and professional growth and are ready to take the next step in advancing your career.About Us: Avison Young is a global commercial real estate brokerage and advisory firm, offering transaction, management, financial and...