Guest Services Agent Remote Lodge

2 days ago

Edmonton, Division No. 11, Canada Aramark Full-time

Guest services experience and Microsoft Suite skills support ARAMARK’s new remote lodge near Chapleau, Ontario. Work a 14-days-on, 14-days-off rotation.

As a Guest Service Agent, you will help ensure guest satisfaction during this brand-new lodge opening. You will assist with guest needs, reservations, information requests, and concerns. Organization, time management, accuracy, and communication are essential in this guest-facing position.

Key Responsibilities:

  • Greet clients and employees courteously upon arrival
  • Manage guest check-ins, check-outs, and registration paperwork
  • Enter registration data into site software and systems
  • Answer calls, emails, and faxes professionally
  • Attend safety meetings and emergency response procedures

Requirements:

  • Previous guest services experience
  • Microsoft Suite skills
  • Excellent customer service abilities
  • Verbal and written communication skills
  • Organizational skills, accuracy, and attention to detail

Support guest satisfaction, front-office administration, and safety at ARAMARK’s remote lodge near Chapleau, Ontario.