IT Support Specialist at Buckland
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Key Responsibilities
• Respond to helpdesk requests via ticketing or in person
• Install and maintain Windows systems and software
• Support telecommunications and office equipment
• Participate in systems testing and updates
• Create and update IT documentation for resources
Requirements:
• Degree/diploma in Computer Science or related field
• 2+ years in technical support roles
• ITIL Foundations certification required
• Knowledge of ITSM processes and tools
• Experience with Microsoft 365 and Azure Bring your problem-solving skills and technical expertise to Buckland's IT team in St. Thomas.
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Edmonton, Alberta, Canada Buckland Full-timeJoin Buckland as an IT Support Specialist in St. Thomas to provide essential tech support through ITIL best practices. You'll resolve issues, optimize systems, and improve service delivery seamlessly.In this vital role, you'll leverage your technical expertise to help both onsite and remote users. Engaging directly with internal teams, you'll handle service...
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