Bilingual Service Coordinator Laval
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
By continuing, you agree to our Terms & Privacy Policy.
Coordinate bilingual customer service in Laval, Quebec, using French and English communication, dispatching, scheduling, and work order administration. Support customers and technicians efficiently.
Convergint seeks a Bilingual Service Coordinator for its Laval team. You will manage incoming calls, coordinate technicians, subcontractors, and customers, and maintain service information. The work includes iCare, Spectrum, and IPlan administration, invoicing, reporting, and customer follow-up.
Key Responsibilities:
- Handle, dispatch, track, schedule, and update incoming service calls
- Create and maintain iCare work orders for planned service
- Coordinate technicians, subcontractors, customers, and technical specialists
- Complete weekly invoicing, timesheets, reconciliation, and service reports
- Maintain customer databases and administer satisfaction follow-up procedures
Requirements:
- Diploma or certificate in Business Administration, or related office experience
- At least one year of call center, dispatch, customer service, or administrative experience
- Proficiency in Microsoft Outlook, Excel, and Word
- Basic knowledge of accounts receivable, accounts payable, purchase orders, and work orders
- Strong organization, communication, flexibility, and attention to detail
Apply bilingual communication, service coordination, dispatching, and administrative accuracy while supporting Convergint customers and service teams in Laval.
-
Bilingual Service Coordinator
4 days ago
Laval, QC, Canada Convergint Technologies LLC Full-timeConvergint is currently recruiting for a team-oriented, results-driven, Bilingual Service Coordinator - FR/EN to join our amazing culture in Laval, QC. The Service Coordinator answers, responds to, and meets the needs of all incoming customer service calls by handling these calls in a professional, efficient, effective and timely manner ensuring Convergint...
-
laval, qc, Canada ABTECH Services Polytechniques Inc. Full-timeChez ABTECH, tu aides les pros de la construction et de l’arpentage à travailler plus efficacement grâce à des solutions technologiques concrètes. Comme conseiller(ère) à la clientèle bilingue, tu es le premier point de contact : en succursale et au téléphone. Au quotidien, tu fais une vraie différence dans l’expérience client en offrant un...
-
Workshop Operations Coordinator Laval
3 days ago
laval, qc, Canada Comairco Full-timeCoordinate workshop operations at Comairco’s Laval branch using scheduling, work orders, and customer communication skills. Bilingual French and English proficiency is required. Reporting to the Workshop Supervisor, the Workshop Coordinator organizes activities, assigns tasks, and supports productivity. The position manages repair quotes, customer...
-
Bilingual Customer Support Agent Laval
4 days ago
Laval, QC, Canada TapTalent.ai Full-timeServe customers in English and French as a Bilingual Customer Support Agent working from the office in Laval, Canada. Use phone, email, and chat to provide courteous, efficient support.This customer-focused role handles inquiries, resolves issues, and documents interactions accurately in a CRM system. You will troubleshoot technical or product-related...
-
Traffic Customs Coordinator Laval
23 hours ago
Laval, QC, Canada Us Tech Solutions Full-time $52,000 - $76,000 ContractCoordinate international transportation and customs activities onsite in Laval, using French and English to support customer product availability. This twelve-month assignment may extend.The Traffic and Customs Coordinator manages incoming and outgoing shipments, remote-region service, customs questions, delays, and transport documentation. The coordinator...
-
Répartiteur de véhicules Laval bilingue
3 days ago
Laval, QC, Canada AIM KENNY U-PULL Full-timeÀ Laval, coordonnez les ramassages de véhicules chez Kenny U-Pull grâce à votre bilinguisme français-anglais et votre sens de l’organisation. Ce poste sous contrat d’un an exige des communications précises avec clients et chauffeurs.Comme répartiteur ou répartitrice, vous planifierez les horaires des chauffeurs et organiserez les ramassages chez...
-
Service Coordinator with Bilingual Skills
1 week ago
Laval, QC, Laval Regional Municipality, QC; Laval région; Québec Province, Canada Convergint Full-timeDevenez Coordonnateur de Service Bilingue à Laval et faites partie d'une équipe dynamique dédiée à l'excellence du service. Votre rôle consistera à gérer les appels entrants et à assurer une communication fluide entre les clients et les techniciens. Avec une forte orientation client, vous serez responsable de la planification et de la répartition...
-
Brandt Service Manager in Laval
3 days ago
Laval, QC, Canada Brandt Group of Companies Full-timeJoin Brandt Tractor Ltd as a Service Manager in Laval, where you'll direct after-market support services and enhance team performance. This full-time position demands strong leadership and customer service skills.As the Service Manager, you will guide the service department's operations, ensuring schedules and workflows align with customer needs. You’ll...
-
Représentant des Ventes Bilingue à Laval
4 days ago
Laval, QC, Canada Convergint Technologies LLC Full-time $55,000 - $75,000 ContractConvergint recherche un Représentant(e) des ventes bilingue pour ses solutions de sécurité à Laval. Ce rôle consiste à développer des relations clients et accroître le chiffre d’affaires. Ce poste clé nécessite de vendre des solutions de service et d’installation, tout en identifiant de nouvelles opportunités sur le marché. Vous serez...
-
Coordonnateur Service Après-Vente Laval
4 days ago
Laval, QC, Canada Linen Chest Inc. Full-timeRejoignez Linen Chest à Laval en tant que coordonnateur pour le service après-vente. Ce rôle se concentre sur la gestion efficace des dossiers clients et la satisfaction globale. Dans ce poste, vous serez responsable du suivi rigoureux des réclamations et de la coordination des interventions nécessaires. Le but est d’offrir un service client...