Scheduling & Workforce Optimization Partner- Scheduling Office (GEN)

Scheduling & Workforce Optimization Partner - Scheduling Office (GEN) Join to apply for the Scheduling & Workforce Optimization Partner - Scheduling Office (GEN) role at Scarborough Health Network Job Number: JR104249 Job Title: Scheduling & Workforce Optimization Partner - Scheduling Office (GEN) Job Category: Professional Hospital Location: General Site Job Type: Permanent, Full time Number of Positions: 1 Hours: Days Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community‑affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the 2021 Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our leading‑edge work on Communities of Inclusion, Inclusion Calendar, Health Equity Certificate Program and much more. We are also proud to be named Canada’s Most Admired Corporate Cultures for 2023 and 2024 Learn more at shn.ca Position Overview The Scheduling and Workforce Optimization Partner actively facilitates Scarborough Health Network’s scheduling processes with the goal that all areas are adequately staffed in an operationally safe and cost‑efficient manner at all times. The partner acts as a scheduling business partner, using expertise in strategic scheduling to assess and make decisions collaboratively with operational leadership teams across a defined portfolio to ensure adherence to appropriate collective agreements, scheduling policies and models of care. They will interface with Scheduling and Staffing Office Clerks to collaboratively manage staffing workflows as required, and work in collaboration with Human Resources Business Partners as needed. Responsibilities Workforce Design: Proactively support unit managers and Scheduling and Staffing Clerks to establish and maintain effective staffing models for service delivery in their specific units or departments. Ensure optimal use of relief staff and advise on the full‑time, part‑time and casual mix. Scheduling: Provide consultation and support to managers and Staffing Clerks in rotation‑management techniques to optimise resource utilisation. Analyse current rotations, review, plan and build optimised rotations, facilitate change, advise on best practice and liaise with stakeholders to achieve optimal results. Maintain knowledge of scheduling rule changes, best practices and technological changes. Analytics and Reporting: Support scheduling analytics and reporting for the portfolio. Conduct quantitative analysis to support decision making, identify opportunities and create practical recommendations to operational leadership for improvements. Use scheduling data to address staffing model and unit/department‑level workforce planning challenges including overtime, sick leave and leave management planning. System Administration: Jointly responsible for training and ongoing education of UKG users, including a group of super users. Analyse and report on strategic and ad‑hoc metrics to support decision making across SHN. Requirements Diploma or degree required (Business Administration, Human Resources, Engineering, Computer Science, or Mathematics preferred). Minimum 3 years scheduling experience in a unionised acute care setting. Demonstrated proficiency in analytical skills and knowledge of analytical software (e.g. Microsoft Excel and other statistical software). Experience building and optimising schedules and master rotations. Knowledge of UKG or other electronic scheduling systems an asset. Experience utilising Microsoft 365 (SharePoint, Forms, Power Apps) an asset. Experience developing financial business models to support recommendations. Experience training adults an asset. Experience working with Labour Relations to interpret and implement Collective Agreements. Self‑directed, collaborative working ability. Excellent interpersonal and communication skills both verbal and written. Proven decision‑making, negotiating, conflict resolution and problem‑solving skills. Demonstrated ability to manage conflicting priorities and confidential data. Good work and attendance record. Accommodation And Diversity Statement Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values. We are committed to providing barrier‑free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Seniority level Mid‑Senior level Employment type Full‑time Job function Project Management and Information Technology Industries Hospitals and Health Care #J-18808-Ljbffr