Merchant Support

Affim is seeking a Product Support Specialist to assist merchant partners, troubleshoot technical issues, and collaborate with cross-functional teams. You will resolve configurations, communicate clearly, and help scale support processes in a remote Canadian setting.Remote-first role with flexibility; base pay in Canada range and opportunities for equity....

Merchant technical support at affirm combines troubleshooting expertise with reliable service for business partners across a remote-first workforce.As a Product Support Specialist, you will resolve technical and operational issues for e-commerce retailers using various platforms. You will become a product and payments expert while working with Sales, Client...

Affim is seeking a Product Support Specialist to deliver fast, reliable service to merchant partners. You will troubleshoot technical issues, work with Sales, Client Success, Operations and Engineering, and help scale support processes.A strong emphasis on clear communication in English and French is essential. The role offers remote Canada work with a base...

Affim is seeking a Product Support Specialist to join our remote team in Canada. You will be the frontline for merchant partners, resolving technical and configuration issues and guiding customers with clear, friendly communication.You'll collaborate with Sales, Client Success, Operations, and Engineering to surface feedback, streamline workflows, and help...

Product Support Specialists at affirm provide fast and reliable service to our merchant business partners. This role is at the front line of our merchant support experience, and you will be responsible for ensuring that any technical or operational issues our merchants have are quickly resolved. You will become a product and payments expert, viewed by our...

At Affim, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Product Support Specialists at Affim provide fast and reliable service to our merchant business partners. This role is at the front line of our merchant support experience, and you...

Affim is seeking a Product Support Specialist to deliver fast, reliable support to our merchant partners. You’ll become a product and payments expert, working with Sales, Client Success, Operations, and Engineering to resolve issues and scale processes.In this role you’ll handle high volumes with empathy, write clearly, and translate merchant needs into...

At Affim, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Product Support Specialists at Affim provide fast and reliable service to our merchant business partners. This role is at the front line of our merchant support experience, and you...

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Product Support Specialist I (Merchant Care) based in Canada.Join a remote-first team dedicated to delivering reliable, seamless support to e-commerce merchants and business partners. In this role, you will serve as a trusted...