Team Leader

5 days ago

Edmonton, Canada Independent Counselling Enterprises Inc. Full time

About ICEIndependent Counselling Enterprises (ICE) supports adults with disabilities to live meaningful, inclusive lives. We provide residential, non-residential, and support home services across Alberta. Our Team Leaders are frontline leaders — working directly with clients while supporting and guiding staff to provide consistent, high-quality care.Role SummaryAs a Team Leader, you will work directly with adults with disabilities while also providing leadership to staff during shifts. You will model best practices, ensure support plans are followed, and help staff manage routines and behaviours. This role is ideal for someone who enjoys working hands-on with clients but is also ready to take on leadership responsibilities and grow into more advanced positions at ICE.What We OfferPaid training, orientation, and ongoing professional developmentStable employment with opportunities to grow into Team Coordinator and CSC rolesNon-registered group RSP matching program available to qualifying employees after one year of employment, with contributions adjusted according to length of serviceSupport from experienced supervisors and colleaguesA respectful, inclusive workplace that values teamwork and diversityEmployee recognition for long service and outstanding contributionsWork that is meaningful — every day you’ll make a difference in someone’s life and communityKey ResponsibilitiesGuide and support staff during shifts, ensuring consistent, client-centered careWork directly with clients on daily routines, personal care, and community activitiesModel best practices for staff, showing how to support respectfully and effectivelyEnsure staff follow support plans and ICE procedures at all timesAssist with scheduling, shift coverage, and communication with supervisorsRespond calmly to unexpected situations and support staff in managing behavioursEncourage teamwork and create a respectful, positive shift environmentComplete shift reports and documentation accurately and on timeQualificationsExperience in community disability services or a related field preferredPrevious leadership or mentoring experience is an assetClear Vulnerable Sector Police Check (within 6 months)Basic First Aid with CPR Level A (or willingness to obtain within 3 months)Valid driver’s license, reliable vehicle, and $2M liability insurance requiredDependable — clients and coworkers can count on you to show up prepared and on timeAble to communicate clearly with clients, families, and staffOrganized and detail-oriented, able to guide staff and manage routinesAble to stay calm and follow ICE procedures in stressful or unexpected situationsApply TodaySend your resume and cover letter to snair@icenterprises.com or fax (780) 452-4889 with “Team Leader Application” in the subject line.Only those selected for interviews will be contacted. At ICE, you’re not just starting a job — you’re joining a team that makes a difference every day. We value diversity and encourage applications from people of all backgrounds and experiences. #J-18808-Ljbffr

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