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Solutions Specialist
19 hours ago
OverviewLocation: Winnipeg, Manitoba. Job Type: Direct Hire. Remote Type: Full Remote. Department: Managed Services.
Reports To: Director of Managed Services. Employment Type: Full-Time.
About The Role
We are seeking a highly skilled Solutions Specialist to design, implement, and support advanced IT infrastructure solutions for our clients. This role has a strong focus to support Fortinet-based network clients for both ongoing support and project delivery. The ideal candidate excels in hands-on project execution, Tier-3 escalation support, and ongoing client consultation across networking, cybersecurity, wireless, virtualization, and Microsoft 365 technologies. Fortinet experience and certifications are strongly preferred and considered a significant asset.
ResponsibilitiesInfrastructure Design & Implementation – Design and deploy secure data centre, LAN/WAN, and network security architectures. Infrastructure Design & Implementation – Implement Fortinet solutions including FortiGate firewalls, HA clusters, IPsec/SSL VPN, BGP routing, and ADVPN. Infrastructure Design & Implementation – Analyze and deploy enterprise wireless networks using predictive design tools and high-availability switching. Cyber Incident Response & Recovery – Serve as an on-site technical resource during cyber incidents.
Cyber Incident Response & Recovery – Restore and rebuild core systems including Active Directory, storage, virtualization hosts, VPNs, and firewalls. Cyber Incident Response & Recovery – Reconfigure SAN/iSCSI storage and assist in recovery of virtualized environments. Client Consulting & Technical Leadership – Provide monthly technical guidance including patch and vulnerability advisories. Client Consulting & Technical Leadership – Deliver Tier-3 support for complex systems and networking challenges.
Client Consulting & Technical Leadership – Assist clients in migrating identity and access management services, including transitions to Microsoft 365 MFA. Systems Integration & Virtualization – Support and upgrade VMware vSphere environments with minimal disruption. Systems Integration & Virtualization – Create and implement backup and disaster recovery strategies using Veeam Backup & Replication. Enterprise Application & Infrastructure Support – Support deployment and integration of enterprise software systems.
Enterprise Application & Infrastructure Support – Develop custom reporting, document templates, and database integrations. Enterprise Application & Infrastructure Support – Provide second- and third-level support for server, network, and application issues. Required Qualifications & CertificationsFortinet (preferred)Fortinet Certified Professional (NSE4)Fortinet Certified Solution Specialist (NSE7)Fortinet Certified Associate & FundamentalsWireless (preferred)CWNA, CWDP (CWAP an asset)Other OptionalVeeam Certified Engineer (VMCE)Technical SkillsFortiGate, HA, IPsec/SSL VPN, ADVPN, BGPVMware vSphere, vCenter, ESXi upgradesMicrosoft 365 administration and MFA migrationsCisco CCNA/CCNP Certification would be an assetSAN/iSCSI storage, virtualization infrastructureCrystal Reports; basic . NET developmentL3/L4 switching and enterprise wireless designMinimum 6 years technical and network experience managing complex IT environments, primarily network infrastructure.
What We’re Looking ForStrong communication and client-facing skillsAbility to lead complex recovery efforts under pressureStrong documentation and detail orientationAbility to independently plan and deliver projectsConsultative approach to solving business/technical challenges #J-18808-Ljbffr
