Senior Business Analyst

2 weeks ago

Calgary, Canada Mphasis Full time

OverviewThis position requires a solid understanding of the business case and technology. AI Business Analyst should be able to dive deep into the client use case, understand client needs, problem, and requirements. The person should be able to capture and document the requirements, communicate the requirements to the dev team and align on the scope with the client. This individual should also understand the technology platform well, the WorkFusion Work.ai platform, including wide range of its capabilities from document labelling to Digital Workers capabilities and dashboards.

The person should understand what client needs will be covered with the help of OOTB capabilities and where additional customization is required. An individual with an analytical mindset and thoughtful approach is expected for this position. The position will entail diverse tasks such as communication to the client and the team, working with documentation and datasets, manual labelling, user testing of the end solution and creating dashboards. The person should be a good team player, able to articulate well, and a proactive and meticulous individual able to work independently on the project.

Years of experience8-10 years of experience working as Business Analyst or Data AnalystCore ResponsibilitiesElicit and document requirements from clientsClear communication both internally and externallyAnalyze large volumes of client datasetsDevelop and maintain documentationCreate datasets for Classification and Information Extraction use casesPerform QA and testing activitiesTrain customer SMEs to use end solutionProvide reports for customers using OOTB Dashboards or other toolsQualifications/ExperienceExperience of interaction with client and requirements gatheringExperience of structured and unstructured data analysis, text miningAbility to identify useful patterns in data and use them for optimizing the data collection processExperience in QA / BI is an advantageExperience in Banking, Insurance, Health Care domains is an advantageExperience with Python and Jupiter Notebook is an advantageAbout MphasisMphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world.

Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients. #J-18808-Ljbffr

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