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Intermediate Accident Benefits Rep Bilingual
1 month ago
Join to apply for the Intermediate Accident Benefits Rep Bilingual role at Definity. 1 week ago: Be among the first 25 applicants. Job Description What can you expect in this role? Investigate, evaluate and settle accident benefit claims in accordance with the Insurance Act. Secure details of claims by corresponding with claimants and/or representatives. Assess coverage eligibility and apply policy wordings to resolve coverage issues. Apply applicable Priority Rules chart to each claim file. Process income replacement, non‑earner, and attendant care claims. Reserve files appropriately after assessment. Maintain detailed file records on an electronic claims system. Process payments after confirming benefits, eligibility and reserves. Coordinate the most effective course of action for claims. Confirm collateral benefits. Respond to claimant correspondence and accident benefit forms in accordance with the applicable legislation. Review and approve, when appropriate, treatment plans for claimant rehabilitation. Arrange insurer examinations to determine benefit eligibility. Prepare referral packages and obtain necessary medical information for insurer examinations. Respond to assessment recommendations. Other duties as assigned. What do you bring to the role? Must be fully bilingual in English and French. University degree, college diploma in a related field, or the CIP designation. Minimum 2–3 years of claims handling experience. Proficient in MS Word and Excel. Professional, friendly and courteous in all interactions, whether with customers or co‑workers. Able to perform well in a busy operation and remain calm under pressure. Team player adaptable to a changing environment. Strong written and verbal communication skills. High degree of proficiency with English and French required to service customers, both internal to the company and external, across Canada. Salary Range: $50,200 - $92,500 About Us Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to skills, education, experience, working conditions, and the local labour market. This position is being posted to fill an existing vacancy. Interested in this role, but don’t meet every requirement? We encourage you to apply We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success. What’s in it for you? Hybrid work schedule for most roles. Company share ownership program. Incentive program – eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance. Pension and savings programs, with company‑matched RRSP contributions. Paid volunteer days and company matching on charitable donations. Educational resources, tuition assistance, and paid time off to study for exams. Focus on inclusion with employee groups, support for gender‑affirmation surgery, access to BIPOC counsellors, access to programs for working parents. Wellness and recognition programs. Discounts on products and services. Background checks This role requires successful clearance of background checks (including criminal checks and leadership references). About The Team Definity is the parent company to some of Canada’s most long‑standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering. Seniority level Mid‑Senior level Employment type Full‑time Job function Human Resources Industries Insurance Referrals increase your chances of interviewing at Definity by 2x. #J-18808-Ljbffr
