Fashion Retail Keyholder Sales Leader

1 day ago

Richmond, Metro Vancouver Regional District, Canada Steve Madden Full-time

Lead the sales floor for Steve Madden with fashion expertise, top-tier selling skills, and responsibility for store operations. Inspire stylists through hands-on leadership.

This full-time Sales Lead position combines brand ambassadorship with practical retail leadership. You will set the pace for sales, build a loyal client base, and manage opening or closing procedures. When senior managers are away, you will run the floor while protecting presentation, inventory, safety, and security standards.

Key Responsibilities:

  • Set the pace as a top sales performer
  • Build loyal client relationships through exceptional selling
  • Manage opening and closing procedures with consistency
  • Run floor operations as manager-on-duty
  • Follow loss prevention and security measures

Requirements:

  • Two to four years of Sales Lead or Keyholder experience
  • Background in fashion brand retail environments
  • Experience managing sales targets and key performance indicators
  • Completed fashion or retail management education is an asset
  • English communication and interpersonal proficiency

Use sales leadership, client development, and operational judgment to represent Steve Madden and deliver daily floor results.