Patient Scheduling Coordinator Insight Medical
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Patient scheduling and active listening define this remote opportunity with Insight Medical Imaging. Serve Alberta patients through accurate, compassionate appointment coordination and communication.
As a Central Booking Agent, you will handle diagnostic imaging bookings while maintaining professionalism in a high-volume setting. The work includes electronic fax handling, appointment confirmations, rebooking, and collaboration with clinic teams. Strong prioritization and time management are essential.
Key Responsibilities:
- Coordinate appointments from incoming physician faxes
- Contact patients to confirm and rebook appointments
- Fill available appointments when required
- Support efficient clinic workflows and timely patient care
- Provide feedback supporting scheduling process improvements
Requirements:
- Strong interpersonal communication and active listening skills
- Demonstrated empathy and compassion with patients
- Medical scheduling systems and customized software proficiency
- Strong data entry and electronic fax handling abilities
- High School Diploma and contact center experience
Bring empathy, organization, and medical scheduling knowledge to Insight Medical Imaging’s patient-centered Central Booking Agent team.
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Ottawa, ON, Ottawa Census Division, ON; Ontario, Canada Insight-Medical-Imaging Full-timePatient scheduling and active listening define this remote opportunity with Insight Medical Imaging. Serve Alberta patients through accurate, compassionate appointment coordination and communication. As a Central Booking Agent, you will handle diagnostic imaging bookings while maintaining professionalism in a high-volume setting. The work includes...
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