Client Services Coordinator, Team Lead
1 week ago
Join to apply for the Client Services Coordinator, Team Lead role at Spectrum Health Care (SHC). Apply now and be part of a leading healthcare provider in the Greater Toronto Area. Company Description Your happiness and well-being are top priorities at Spectrum. We offer competitive wages, RRSP matching, benefits, paid sick days, and more. Job Description Lead and support Client Service Coordinators in daily operations, including use of Electronic Health Record systems and reporting processes. Manage staffing assignments to ensure quality care delivery and effective overtime management. Oversee customer service, including complaint resolution and review of overnight call center reports. Schedule and match nursing and home support employees to clients, focusing on patient-centered care and service continuity. Liaise with funders regarding client care and collect/enter relevant information into databases. Monitor staff compliance with attendance, break times, and lunch schedules. Report issues/incidents through appropriate channels and ensure all safety protocols are followed. Qualifications Post-secondary Office Administration certificate or customer service program, with 2+ years in a leadership or supervisory role, preferably in healthcare. Experience in meeting daily deliverables and KPIs. Proficient in Microsoft Office applications (Word, Excel) and ability to adapt to new software systems. Strong client service and problem-solving skills. Additional Information This position is a current vacancy. In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment process. If you require accommodation because of disability, please contact Human Resources at corphr@spectrumhealthcare.com for assistance. Spectrum Health Care is committed to fostering, cultivating and building a culture of diversity, equity and inclusion within our organization. We strive to attract, engage and develop a workforce that reflects the diverse communities that we serve, and we know a diverse workforce is key to the growth and success of our organization. Seniority level Not Applicable Employment type Full-time Job function Business Development and Sales Industries Hospitals and Health Care #J-18808-Ljbffr
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Client Services Coordinator, Team Lead
2 weeks ago
Mississauga, Ontario, Canada Spectrum Health Care Full timeCompany Description Your happiness and well-being are top priorities at Spectrum We offer the most competitive wages, RRSP matching, benefits, paid sick days, and more We are hiring a Part-Time Client Services Coordinator, Team Lead to support the operations of our Mississauga office during evenings and weekends, ensuring the delivery of high-quality care...
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Client Services Coordinator, Team Lead
2 weeks ago
Mississauga, Ontario, Canada Spectrum Health Care Full timeCompany Description Your happiness and well-being are top priorities at Spectrum We offer the most competitive wages, RRSP matching, benefits, paid sick days, and more We are hiring a Part-Time Client Services Coordinator, Team Lead to support the operations of our Mississauga office during evenings and weekends, ensuring the delivery of high-quality care...
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Client Services Coordinator, Team Lead
2 weeks ago
Mississauga, Ontario, Canada Spectrum Health Care Full timeCompany Description Your happiness and well-being are top priorities at Spectrum We offer the most competitive wages, RRSP matching, benefits, paid sick days, and more We are hiring a Part-Time Client Services Coordinator, Team Lead to support the operations of our Mississauga office during evenings and weekends, ensuring the delivery of high-quality care...
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Client Services Coordinator, Team Lead
2 weeks ago
Mississauga, Ontario, Canada Spectrum Health Care (SHC) Full timeCompany DescriptionYour happiness and well-being are top priorities at Spectrum We offer the most competitive wages, RRSP matching, benefits, paid sick days, and moreWe are hiring aPart-Time Client Services Coordinator, Team Leadto support the operations of ourMississaugaoffice duringevenings and weekends, ensuring the delivery of high-quality care and...
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Client Services Coordinator, Team Lead
2 weeks ago
Mississauga, Ontario, Canada Spectrum Health Care Full timeCompany Description Your happiness and well-being are top priorities at Spectrum We offer the most competitive wages, RRSP matching, benefits, paid sick days, and more We are hiring Full Time Team Lead, Client Services to work at our Mississauga office to support the day-to-day operations, ensuring the delivery of high-quality care and service. The Team...
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Client Services Coordinator, Team Lead
2 weeks ago
Mississauga, Ontario, Canada Spectrum Health Care Full timeCompany Description Your happiness and well-being are top priorities at Spectrum We offer the most competitive wages, RRSP matching, benefits, paid sick days, and more We are hiring Full Time Team Lead, Client Services to work at our Mississauga office to support the day-to-day operations, ensuring the delivery of high-quality care and service. The...
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Client Services Coordinator, Team Lead
2 weeks ago
Mississauga, Ontario, Canada Spectrum Health Care (SHC) Full timeCompany DescriptionYour happiness and well-being are top priorities at Spectrum We offer the most competitive wages, RRSP matching, benefits, paid sick days, and moreWe are hiringFull Time Team Lead, Client Servicesto work at ourMississaugaoffice to support the day-to-day operations, ensuring the delivery of high-quality care and service. The Team Leader...
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Client Services Coordinator, Team Lead
2 weeks ago
Mississauga, Canada Spectrum Health Care Full timeCompany DescriptionYour happiness and well-being are top priorities at Spectrum! We offer the most competitive wages, RRSP matching, benefits, paid sick days, and more! We are hiring Full Time Team Lead, Client Services to work at our Mississauga office to support the day-to-day operations, ensuring the delivery of high-quality care and service. The...
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Client Services Coordinator, Team Lead
6 days ago
Mississauga, Canada Spectrum Health Care (SHC) Full timeCompany Description Your happiness and well-being are top priorities at Spectrum! We offer the most competitive wages, RRSP matching, benefits, paid sick days, and more! Position We are hiring a Part‑Time Client Services Coordinator, Team Lead to support the operations of our Mississauga office during evenings and weekends, ensuring the delivery of...
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Client Services Coordinator, Team Lead
2 weeks ago
Mississauga, Canada Spectrum Health Care Full timeCompany DescriptionYour happiness and well-being are top priorities at Spectrum! We offer the most competitive wages, RRSP matching, benefits, paid sick days, and more! We are hiring a Part-Time Client Services Coordinator, Team Lead to support the operations of our Mississauga office during evenings and weekends, ensuring the delivery of high-quality care...
