Cisco Voice Engineer

4 weeks ago


Mississauga, Canada Cynet systems Inc Full time

ResponsibilitiesTroubleshoot and resolve user incidents post-migration as neededOpen TAC cases and work with the vendor (Cisco) as needed for complex issues and problems.Serve as a technical SME regarding Cisco IP telephony and internal escalation point for Brokerage Voice L3 Operations.Cluster rebalancing across ISG 1, 2, 3, including coordination and communications.MRA Phone back end deployment, early adopters, migration of services.CUCM/SME/UCCX 15 deployment support.Cisco voice gateway deployment and support.Cisco Expressway refresh project support. #J-18808-Ljbffr



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