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Toronto, Canada WONGDOODY Full timeSenior Client Partner - Toronto Onsite - 10 hrs per week Toronto, CA WongDoody is looking for a strong Account Director level candidate with expertise in digital transformation design and build. As a Sr. Client Partner (aka Account Director) you will be accountable to build a deep relationship with key client stakeholders based on trust to deliver a...
Client Partner
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WongDoody is looking for a strong Account Director level candidate with expertise in digital transformation design and build.As a Sr. Client Partner (aka Account Director) you will be accountable to build a deep relationship with key client stakeholders based on trust to deliver a long-term digital transformation program. You'll collaborate with creative, production, project management and tech teams to deliver innovative, effective, work for our flagship client in Toronto, Canada.WongDoody clients look to their Client Partnership team to be a strategic voice to lead large projects that impact their business. And WongDoody trusts you to keep an eye for growth opportunities across their portfolio.This position can be filled as either part-time or full-time.WHAT YOU'LL DOServe as key day-to-day strategic partner to your external clients and intercompany teamChampion new ideas, concepts and solutions to our clients and cross functional teamsCollaborate with cross functional teams in support of marketing/advertising solutions and client needsEnsure client expectations and deliverables are met accurately, on time, and on budgetManage matrixed teams; provide guidance, clear direction and thought leadership on a day-to-day basisManage development and execution of omni-channel marketingEstablish, improve and maintain processes and documents to aid in the organization and accuracy of how the projects workYou will be the client’s trusted partner, and viewed as part of their team working as the conduit between WongDoody, The client and their partnersYou will work closely with the client and will meet with them in person on a weekly basis.Build your knowledge of the client to build wider relationships outside of the immediate business to build a growth pipelineYour first priority is the seamless delivery of the digital transformation projectYou will work closely with the international teams to support the program deliveryYou will work closely with the Executive client leader to evolve the client delivery and wider growth plansWHAT YOU'RE LIKEFinely tuned communication and relationship-building skillsStrong, engaging, and trusting partner to stakeholders at all levelsComfortable as either a player or a coach, depending on the dayInnately curious with excellent problem-solving skills to matchPositive outlook and respectful approach navigating complex situationsAble to infuse a bit of fun into everything you doWHAT YOU'VE GOT8+ years of experience client leadership in digital agency or marketing consultancyConfident, engaging, and persuasive presentation styleTrack record of expanding relationships and scope through organic growthTrained eye to evaluate creative work from both a strategic and executional perspectiveExperience managing CX engagements (strategy + UX/UI design) with multiple project tracks and teams a plusFluency in digital products/deliverables, web development technologies, and design thinkingAbility to carefully listen, process and validate stakeholder input from internal and external sourcesAn understanding of integrated production and the ability to lead engagements from start to finishExcellent organizational skills and attention to detailA sense of humorABOUT USWe are WongDoody. 2000 innovators, creators and designers in 22 studios across the world.We create human experiences. Tell big stories for bold clients. Use design to save lives. For the past 30 years, WongDoody has been recognized as one of the most creative and innovative companies by Cannes Lions, Fast Company and EY, among others.Since our founding, we have won hundreds of global awards for advertising, branding, experience design and strategy, while building a culture that consistently makes WongDoody one of the “Best Places to Work”. We recognize that our people and our values are paramount to our success. Now an Infosys company, our culture remains the same—open, inclusive and curious—rooted in Creative Democracy formed by our founders, Tracy Wong and Patrick Doody.See how we're making an impact: https://www.wongdoody.com/workJoin our global team: https://www.wongdoody.com/careers/WongDoody is a proud Equal Employment Opportunity employer where we are committed to creating an equitable, diverse and inclusive workspace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are intentional about creating a space that celebrates, embraces, and also reflects the diversity of the world we live in. Candidates from diverse backgrounds are strongly encouraged to apply.All candidate information is kept confidential according to EEO guidelines. #J-18808-Ljbffr
