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Merchandising Associate: Full Time
2 days ago
Merchandising Associate: Full Time (6am-3pm/ Mon- Fri) - LANGFORD at The Home Depot in Victoria, BCV9B 3R3 Job Description With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Overview Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage maintenance designed to enhance the customer experience. MEAs execute merchandising strategies and ensure product is displayed correctly to drive sales and maximize inventory turns. MEAs work in teams with on-site supervision and provide service to multiple departments in the stores. These associates execute approved general bay service, tasking, projects, and resets safely, accurately and efficiently. MEAs must build and maintain strong relationships with store associates and provide superior customer service to both internal and external customers. Key Responsibilities Merchandising: General Service, Tasking, Packdown, and Projects Read and interpret directions to ensure merchandise is set to the planogram, project instructions, program service requirements and general service guidelines Straighten, clean and merchandise product to ensure merchandise is presented in a visually appealing manner Maintain copy of most recent planogram inside upright beam adjacent to product set Build displays and fixtures using basic hand tools Maintain, order, and install display material/signage/brochures Follow directions and processes to conduct accurate price and label changes. Replace incorrect, damaged, or missing price labels. Utilize store systems to access key merchandising reports. Read, interpret, and execute action based on findings. Maintain bay service records and other documentation as directed. Execute one‑off projects as required by store, district, and regional leadership. Customer Service Maintain aisle cleanliness so that merchandise is accessible and customers can move throughout the aisles easily Partner with store leadership to markdown all damaged or unsellable merchandise Answer questions regarding the store and products for the customers Partner with store associates to find necessary products to fit the customer's needs Other Partner with store representative to conduct inspections of returned and damaged items for Return to Vendor Follow standard operating and safety procedures Complete assigned training curriculum Other duties as assigned Action Oriented Communicates Effectively Customer Focus Decision Quality Skills Basic computer skills with knowledge of web‑based applications Interpersonal skills, working on teams, with heavy reliance on team to accomplish goals Follows safety policies and procedures. Identifies and corrects safety hazards Attention to Detail: stays attentive, catches errors before completing assignments, and maintains high quality standard for work Drives Execution & Self‑Motivated: demonstrates the ability to deliver results without close supervision despite a large workload, competing demands, and fast‑paced environment. Ensures tasks are completed on time, without error, and meet quality standards Direct Manager / Direct Reports Reports to Merchandising Execution Supervisor (MEAS) Travel Requirements No travel requirements for this role Physical Requirements Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items Working Conditions Working within a flexible schedule that typically starts early in the morning Warehouse environment that can be dusty and noisy Doors are frequently open, causing drafts and interior temperature changes Minimum Education GED Highschool Diploma or Equivalent Minimum Years of Work Experience 1 year of relevant working experience Certifications N/A Other Requirements / Assets 1 year of relevant working experience The pay range for this position is between $18.55 - $20.05 Our Core Values Our associates are encouraged to initiative creative and innovative ways to serve our customers and improve the business as well as spread best practices throughout the company. Taking Care of Our People The key to our success is treating people well. We do this by encouraging associates to speak up and take risks, by recognizing and rewarding good performance and by leading and developing people so they may grow. Respect For All People In order to remain successful, our associates must work in an environment of mutual respect, free of discrimination and harassment where each associate is regarded as a part of The Home Depot Canada team. Doing The Right Thing We exercise good judgement by “doing the right thing” instead of just “doing things right.” We strive to understand the impact of our decisions and we accept responsibility for our actions. Building Strong Relationships Strong relationships are built on trust, honesty and integrity. We listen and respond to the needs of customers, associates, communities and vendors, treating them as partners. Giving Back An important part of the fabric of The Home Depot Canada is giving our time, talents, energy and resources to help strengthen the communities we live and work in. Along with our quality products, service, price and selection, we must go the extra mile to give customers knowledgeable advice about merchandise and to help them use those products to their maximum benefit. Creating Shareholder Value The investors who provide the capital necessary to allow our company to grow need and expect a return on their investment. We are committed to providing it. JOIN OUR TALENT COMMUNITY Sign up on Workday to be considered for future opportunities at The Home Depot Canada. #J-18808-Ljbffr
