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IT Incident Manager 24/7 Operations Lead
5 hours ago
A technology services company in Toronto is seeking a Technical Service Manager to oversee incident management for customer-impacting issues. The ideal candidate has over 5 years of experience in incident management within a 24/7 environment, excellent communication skills, and familiarity with tools like ServiceNow and App Dynamics. This role focuses on ensuring effective incident communication and minimizing impacts to customers.
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