systems integrator 2

7 days ago

Toronto, Ontario, Canada City of Toronto Full time

Hourly Rate: $43.58 - $47.75

Shift Information: Monday to Friday, 35 hours per week

Affiliation: L79 Full-time

Number of Positions Open: 1

Posting Period:19-Mar-2025 to Apr-02-2025

Job Description:

As a Business Application Solutions team member in the Technology Services Division, the Systems Integrator 2 will provide systems and services analysis, computer programming expertise, and application development and sustainment advice.

Major Responsibilities:

The primary responsibilities of this position include, but are not limited to:

  • Conducts feasibility studies on business opportunities & challenges.
  • Assesses, analyzes, evaluates and recommends UI process & policy alternatives.
  • Provides inputs on improvements on UI Design to current business environment & processes.
  • Recommend improvements to current methodology, process, standards, and policies.
  • Liaises and coordinates with internal & external groups on the accomplishment of deliverables.
  • Facilitates collection of business requirements and build consensus amongst clients on accomplishing deliverables.
  • Prepares Business Case, Business Requirements, Gap Analysis, Logical Data Models and Design documents for proposed solutions.
  • Provides inputs to Data Management teams on the transformation of clients' business requirements as represented by logical data models into physical data models.
  • Designs and implements business & data/information requirements into databases or file management systems.
  • Develops programs to translate business requirements & designs into information systems.
  • Prepares test data as it relates to UI Design.
  • Conducts testing of programs and systems for the unit, system, performance, usability, user acceptance, disaster recovery and implementation tests to ensure technology solutions align with business goals.
  • Prepares test strategy, test cases & test scripts for system, performance, usability and acceptance testing of system solutions developed.
  • Participates in a walk-through of deliverables to identify potential problems.
  • Prepares implementation & rollout strategies and plans.
  • Prepares documentation for systems to facilitate the transfer of knowledge.
  • Provides inputs to "Go / No Go" cut-over decisions e.g. rollouts.
  • Travels to off-site locations, if required.
Key Qualifications:

Your application for the role of Systems Integrator 2 should describe your qualifications as they relate to:

  • Post-secondary education in Computer Science or a related discipline with extensive development/sustainment experience in large-scale IT solutions, or the approved equivalent combination of education and/or experience.
  • Considerable experience in application support and administration.
  • Considerable experience in data analysis, using Oracle PL/SQL coding techniques to extract information, business trends, insights and metrics from data stored in the database.
  • Considerable experience in gathering and documenting business requirements and identifying root causes to ensure business needs are clearly defined and addressed.
  • Considerable experience in developing work package documentation, including design, data modelling, test plans and test cases.
  • Experience with a variety of software packages, including MS Office (e.g., Word, Excel, PowerPoint), process design software (e.g., Visio), software requirements management and quality assurance tools (e.g., HP Quality Center), Issue Tracking / Management software (ServiceNow, Jira, Confluence), project management software (e.g., MS Project), software version control (e.g., GitHub) and business intelligence (e.g., Crystal Reports).

You must also have:

  • Broad working knowledge of Work and Asset Management Systems, technologies, and large enterprise multi-platform applications such as IBM Maximo EAM.
  • Knowledge of application architecture creation using structured systems analysis and design techniques, systems development methodologies and templates.
  • Proven technical skills to develop effective, efficient and high performance solutions to meet complex application requirements.
  • Excellent verbal and written communication, problem-solving, leadership, facilitation and interpersonal skills.
  • Strong customer service orientation along with a demonstrated ability to establish and maintain effective stakeholder relationships.
  • Ability to work effectively as a team member, collaboratively in a multidisciplinary team environment and independently, as required.
  • Advanced time management and estimation capabilities, and ability to perform several tasks and projects concurrently.
  • Knowledge of current and emerging technologies and skills to evaluate and recommend new technology for introducing a complex technical environment.
  • Ability to work flexible hours including days, afternoons, nights and weekends, as required.
  • Ability to be on call for support of production systems, as required.
  • Ability to travel across various office locations within the City of Toronto, as required.
Internal Job Posting

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City's commitment to employment equity.

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