Accident Benefits Claims Advisor

1 day ago


Burlington, Canada Desjardins Group Full time

Job Overview If you are passionate about helping people, we provide the technical training and insurance expertise to move your career forward. As an Accident Benefits Claims Advisor for Ontario, you focus on proactive, positive communications with clients to promote and facilitate their recovery for accident-related impairments. You will investigate, evaluate and negotiate accident benefits claims and help serve and maintain business relationships with members and clients. You contact clients to establish rapport, discuss the claims process, and explain applicable benefits. You guide them through the claims process, understanding their unique needs while providing empathetic support. You manage and interact with stakeholders in the claims process to ensure client's rehabilitation needs are met. You ensure effective reserving practices and issue claim payments on a timely basis. More specifically, you will be required to: Investigate, evaluate, negotiate accident benefits claims that fall within the Minor Injury Guideline Maintain clear and timely communication with clients, providing updates on the status of their claims, addressing inquiries and guiding them through the claims process Identify and resolve challenges that may arise during the claims process, with a focus on always doing what is best for the client Collaborate effectively with internal and external stakeholders Reserve case claims in line with company best practices. What we offer Competitive salary and annual bonus 4 weeks of flexible vacation starting in the first year Defined benefit pension plan that provides predictable, stable income throughout retirement Group insurance including telemedicine Reimbursement of health and wellness expenses and telework equipment Benefits apply based on eligibility criteria. What you bring to the table Bachelor's degree in a related field or CIP designation A minimum of two years of relevant experience Please note that other combinations of qualifications and relevant experience may be considered Advanced knowledge of English both oral and written, due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients Mastery of communication and a passion for helping people Basic knowledge of regulatory and contractual obligations (Statutory Accident Benefits Schedule) Basic knowledge of medical and legal terminology, vocational rehabilitation concepts and disability management principles Action oriented Communicates effectively Customer Focus Decision quality Differences Interpersonal SavvyNimble learning Trade Union (If applicable) At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask Job Family Member/client sales and service (FG) #J-18808-Ljbffr



  • Burlington, Canada Desjardins Group Full time

    Job Overview If you are passionate about helping people, we provide the technical training and insurance expertise to move your career forward. As an Accident Benefits Claims Advisor for Ontario, you focus on proactive, positive communications with clients to promote and facilitate their recovery for accident-related impairments. You will investigate,...


  • Burlington, ON, Canada Desjardins Group Full time

    As a Claims Specialist, Accident Benefits, you support and coach a team of advisors responsible for the management of Accident benefit claims. In addition to reviewing claims, you analyze risk, provide settlement opinions for complex claims and help internal advisors develop their technical skills. You share ideas and provide support in the management of...


  • Burlington, ON, Canada Desjardins Group Full time

    As a Claims Specialist, Accident Benefits, you support and coach a team of advisors responsible for the management of Accident benefit claims. In addition to reviewing claims, you analyze risk, provide settlement opinions for complex claims and help internal advisors develop their technical skills. You share ideas and provide support in the management of...


  • Burlington, Ontario, Canada Desjardins Full time

    As a Claims Specialist, Accident Benefits, you support and coach a team of advisors responsible for the management of Accident benefit claims.  In addition to reviewing claims, you analyze risk, provide settlement opinions for complex claims and help internal advisors develop their technical skills. You share ideas and provide support in the management of...


  • Burlington, NL, Canada Desjardins Full time

    As a Claims Specialist, Accident Benefits, you support and coach a team of advisors responsible for the management of Accident benefit claims. In addition to reviewing claims, you analyze risk, provide settlement opinions for complex claims and help internal advisors develop their technical skills. You share ideas and provide support in the management of...


  • Burlington, Canada Desjardins Group Full time

    A leading insurance and financial services provider is seeking an Accident Benefits Claims Advisor in Burlington, Canada. This role focuses on proactive communication with clients, helping them navigate the claims process for accident-related impairments. You will investigate claims, maintain relationships, and ensure client needs are met. Qualifications...


  • Burlington, Canada Desjardins Group Full time

    A leading insurance and financial services provider is seeking an Accident Benefits Claims Advisor in Burlington, Canada. This role focuses on proactive communication with clients, helping them navigate the claims process for accident-related impairments. You will investigate claims, maintain relationships, and ensure client needs are met. Qualifications...


  • Burlington, Ontario, Canada TD Full time

    Role Type:Internship/Co-opWork Term:Summer/Term 3Work Location:Burlington, Ontario, CanadaHours:35Pay Details:$45,700 - $74,400 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and...


  • Burlington, Canada Sécurité Nationale Compagnie d'Assurance Full time

    Description :DEPARTMENT OVERVIEW Co-op and Internship opportunities allow you to gain valuable work experience acrossa number ofthe businessesat TD. You will work with experienced colleagues, receive world class training, and be part of a community of students across TD, where you will have an impact, grow asindividualand experience our culture of...


  • Burlington, ON, Canada Desjardins Full time

    Temporary position fort 12 monthsAs a Senior Operational Performance Advisor, Accident benefits, you work with the Accident Benefits team, weighing in on a wide range of data sets that impact operational performance. You'll support the team with performance management by creating and updating various indicators and reports. You'll analyze and adapt...