Senior Specialist, Product Management

1 week ago


Vancouver, Canada Mastercard Full time

Title and Summary Senior Specialist, Product Management The Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end‑to‑end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods and telecom companies. The Identity Solutions organization at Mastercard is seeking a Senior Specialist, Product Manager to help customers and internal users easily visualize and measure the value of our Identity APIs. In this role, you will ensure that reporting products are trusted, actionable, and optimized for performance. You will foster strong cross‑functional relationships and be recognized for driving results in complex environments. Responsibilities Define and execute the roadmap for reporting, analytics, and dashboarding built on top of our identity APIs. Partner with engineering and design to create elegant, performant visualizations that make complex data intuitive. Go deep into data: understand schema, query logic, and API payloads to ensure accurate and reliable reporting. Collaborate across internal teams to align data definitions, sources, and business metrics. Drive clarity and momentum across multiple stakeholders — even when processes are ambiguous or slow‑moving. Translate customer and internal partner feedback into actionable product requirements. Establish clear success metrics for adoption, engagement, and data accuracy of reporting capabilities. Qualifications Product management experience, ideally in data, analytics, or API‑driven products. Strong analytical and technical fluency — comfortable engaging in discussions around data models, queries, and system design. Proven ability to drive outcomes in large or matrixed organizations; persistence and follow‑through are essential. Experience bringing 0–1 products to life, particularly where data visualization or reporting is core to the user value. Excellent communication skills with both technical and business audiences. Corporate Security Responsibility Abide by Mastercard’s security policies and practices. Ensure the confidentiality and integrity of the information being accessed. Report any suspected information security violation or breach. Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Pay Ranges Vancouver, Canada: $89,000 - $142,000 CAD EEO Statement Mastercard is a merit‑based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disability or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. #J-18808-Ljbffr



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