After Sales Specialist

4 weeks ago

Pickering, Canada Trench Group Full time

After Sales Specialist Join Trench Group as an After Sales Specialist and play a key role in supporting customers with warranty and non‑warranty repairs for our industry‑leading instrument transformers. About Trench Group In Trench Canada, we deliver state‑of‑the‑art, safe, and reliable instrument transformers, coils, and bushings for seamless energy transmission. With a legacy of customized engineering and innovation, we give society the power of electricity with reliability and performance. We are committed to advancing the energy sector through cutting‑edge technology and sustainable practices, and we value attention to detail, adaptability, and a culture of equality, diversity, and inclusion. A Snapshot of Your Day Trench Canada Instrument Transformers is seeking a highly motivated professional to join our After Sales team. The ideal candidate is detail‑oriented, understands instrument transformer manufacturing concepts, and collaborates with team members and stakeholders to ensure customer satisfaction. Main duties include acting as the primary point of contact for customers regarding warranty and non‑warranty repairs, and coordinating activities with engineering, production, and test lab teams to resolve service requests timely and effectively. Your Tasks Collaborate with Engineering and Quality teams to support customers with inquiries and complaints. Coordinate warranty and non‑warranty returns and repairs, ensuring schedule compliance and customer satisfaction. Take a proactive approach to task management, ensuring all customer requests are thoroughly addressed and completed before closing any service case. Identify trends in order data, analyze customer feedback, and work with the quality team to identify improvement opportunities. Participate in root cause analysis and teardown investigations. Maintain precise communication records, documenting all NCRs appropriately. Review current After Sales workflows, identify areas for improvement, and implement process enhancements to streamline operations. Support the Customer Care Initiatives project, deploying additional actions and enhancing already implemented initiatives. Requirements Bachelor’s degree in engineering or a related energy field. Strong analytical and problem‑solving skills. Excellent attention to detail, organization, and communication skills. Ability to work independently and collaboratively with cross‑functional teams. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Basic understanding of process improvement methodologies preferred. We Offer Practical experience in optical current measurement technology and sustainable energy transmission. A motivated team working on forward‑looking projects, providing insight into the latest technologies. Support from experienced professionals in handling the latest measurement technology. Our Commitment Trench invites applications from all qualified individuals and is committed to fostering workplace diversity. We provide accommodations to applicants with disabilities throughout our hiring process. If you require information in an alternate format or need communication support, please let us know. Trench utilizes artificial intelligence in its recruiting process to find the most suitable candidate for each position. Location Richmond Hill, Ontario, Canada What’s Next Apply now by clicking the “Apply Now” button. We look forward to receiving your application. #J-18808-Ljbffr

  • After Sales Specialist

    3 weeks ago

    Pickering, Canada Trench Group Full time

    After Sales Specialist Join Trench Group as an After Sales Specialist and play a key role in supporting customers with warranty and non‑warranty repairs for our industry‑leading instrument transformers. About Trench Group In Trench Canada, we deliver state‑of‑the‑art, safe, and reliable instrument transformers, coils, and bushings for seamless...

  • After-Sales Engineer: Lead Warranty Repairs

    3 weeks ago

    Pickering, Canada Trench Group Full time

    A leading energy solutions company is seeking an After Sales Specialist in Ontario. This role focuses on supporting customers with warranty and non-warranty repairs. The ideal candidate will have a Bachelor's degree in engineering and strong analytical, problem-solving, and communication skills. Responsibilities include coordinating repairs, managing...

  • After-Sales Engineer: Lead Warranty Repairs

    4 weeks ago

    Pickering, Canada Trench Group Full time

    A leading energy solutions company is seeking an After Sales Specialist in Ontario. This role focuses on supporting customers with warranty and non-warranty repairs. The ideal candidate will have a Bachelor's degree in engineering and strong analytical, problem-solving, and communication skills. Responsibilities include coordinating repairs, managing...

  • Beauty Sales Specialist

    4 weeks ago

    Pickering, Canada Modern Beauty Supplies Full time

    Join to apply for the Beauty Sales Specialist role at Modern Beauty Supplies. Modern Beauty was established in Calgary, AB in 1986 and has grown to become Canada’s largest family‑owned supplier with over 50 stores nationwide. We are the exclusive distributor of many world‑renowned product lines and are recognized as one of Canada’s Best Managed...

  • Beauty Sales Specialist

    4 weeks ago

    Pickering, Canada Modern Beauty Supplies Full time

    Join to apply for the Beauty Sales Specialist role at Modern Beauty Supplies. Modern Beauty was established in Calgary, AB in 1986 and has grown to become Canada’s largest family‑owned supplier with over 50 stores nationwide. We are the exclusive distributor of many world‑renowned product lines and are recognized as one of Canada’s Best Managed...

  • Beauty Sales Specialist

    5 days ago

    Pickering, Canada Modern Beauty Full time

    **Modern Beauty was established in Calgary, AB, in 1986. Today, we are Canada’s largest family-owned supplier with over 50 stores across Canada. At Modern, we are the exclusive distributor of numerous product lines recognized worldwide. We are recognized as one of Canada’s Best Managed Companies for our continuous expansions, progressive thinking, and...

  • Technical Sales Specialist

    1 week ago

    Pickering, Canada MeetAnEngineer Full time

    Company: X2 Auto Inc.Business Information: We are an import/export company specializing in transport equipment and related equipment for the Cuban market. We also supply raw materials for manufacturing.Business Address: 1885 Clements Rd., Unit 251, Pickering, ON, L1W 3V4Work Location: 1885 Clements Rd., Unit 251, Pickering, ON, L1W 3V4 and 92 Noake Cres.,...

  • Technical Sales Executive

    1 week ago

    Pickering, Canada PlektonLabs Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 40 hours per week - Education: - Expérience: **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years **Work setting**: - Urban area **Tasks**: - Promote sales to existing clients - Identify and solicit potential...

  • After Sales Process Intern

    2 days ago

    Pickering, Ontario, Canada Trench Group Full time $45,000 - $65,000 per year

    On-site | Full time | JuniorAbout UsIn Trench Canada, we deliver state-of-the-art, safe, and reliable instrument transformers, coils, and bushings for seamless energy transmission. With a legacy of customized engineering and innovation, we enable society to harness the power of electricity with reliability and performance. But we are more than just a...

  • Parts Sales Specialist

    2 weeks ago

    Pickering, Canada Right Drive Inc Full time

    Love cars, parts and sales? Excited by the idea of helping enthusiasts spec out their next big build, or getting a corporate vehicle client back in business quickly? Want to join a fun, unique, fast-paced team in a specialized automotive market niche? Then join the RightDrive team as a “Parts Sales Specialist”. Responsibilities include: - Engaging with...