Dental Capital Equipment Sales Specialist

2 days ago

Calgary, AB, Canada Straumann Group Full-time

Position Summary:

The Digital Solutions Specialist (DSS) works under a unified 'One Team' structure, supporting all brands across the Straumann Group. Reporting directly to the Digital Sales Director, the role expands beyond product-specific selling to a solution and workflow-based consultative model. The DSS acts as a product-neutral advisor, identifying cross-brand opportunities and driving integrated portfolio adoption. Responsibilities include partnering across CCS and Sales teams to deliver end-to-end digital workflows tailored to customer needs, ensuring strategic alignment and premium customer experience. The ideal candidate can live in Quebec City or Montreal - Candidate will need to travel to either Quebec City or Montreal (or outside their living area) every 2 weeks.

Responsibilities:

This position is responsible for, but not limited to, the following:

  • Achieve or exceed sales goals in an assigned region through the effective selling and marketing of company products.
  • Drive new leads, develop a strong sales pipeline, and implement strategies to increase short and long-term market penetration through engagement with the local commercial regional team.
  • Follow up phone calls and/or Teams support with peers and customers.
  • Co-travel with local Territory Manager team to drive opportunities in specified region.
  • Product demonstrations in the specified region – live or virtual.
  • Digital event execution.
  • Plan sales activity based on defined sales process to ensure that region meets or exceeds assigned monthly and/or annual sales goals.
  • Coaches Territory Managers on digital solutions workflows & fields qualified digital leads.
  • Supports regional Territory Managers with quoting large digital solutions bundle proposals.
  • Collaborate on regional team meetings with their dental team peers and host business discussions regarding Digital Workflows to advance Territory Manager knowledge on how to position with clinicians & strategic accounts (labs, DSO, GPO, Edu. And others).
  • Supports the implementation of Digital Plans in the Field; product launches, key projects, product testing, etc., serving as the local expert to DTMs & customers.
  • Implements digital Lab Services Strategic Projects in the Field in close collaboration with Area Lab Business Development Managers.
  • Analyze customer’s digital business needs and opportunities; and plan with customer ways to increase business flow.
  • Develop and maintain relationships with key influential thought leaders. Utilize these relationships to expand market share.
  • Study and keep informed on company policies, new technologies, products, competitive activity, and other general information, as necessary.
  • Manage assigned geographical territory within allocated expense budget.
  • Working closely with the Digital Sales Director – providing recommendations for priorities, timetables and manages resources/tasks as it relates to the businesses.
  • Provides weekly, monthly, and quarterly projections of revenue and units. Provides input to the development of the annual sales forecast.
  • General CRM Activities: Straumann Group SAP CRM provides a platform for every field-based employee to plan and measure activities to the current customer base and prospective customers.
  • Applies advanced knowledge in sales to handle complex situations or accounts, where existing methods or procedures may not apply.
  • Support all Straumann Group brands under the unified CCS structure.
  • Shift focus from product-only selling to solution and workflow-based consultative selling.
  • Act as a product-neutral advisor to identify cross-brand opportunities and integrated portfolio solutions.
  • Drive adoption of digital workflows as a strategic differentiator against competitors.
  • Participate in culture-building initiatives, onboarding exercises, and other activities.
  • Ensure adherence with new compensation structure and performance KPIs.
  • Provide strategic business support to customers, including efficiency and revenue growth consulting.
  • Other related duties