Quality Specialist

OverviewPosition: Quality Specialist Location: Burnaby, British ColumbiaRemote Status: On-SiteJob Id: 2238# of Openings: 0Ballard’s Quality Team has an immediate opening for a Quality Engineer/ Specialist (QE) to join our dynamic and cohesive quality team First and foremost, the new QE needs to be passionate about quality and be onboard for championing quality culture throughout Ballard. In line with Ballard being global, the new QE needs to be able to see the bigger picture of how quality is the backbone of everything we do. A key attribute to the QE is communication, from production to the customer to process engineers and designers.On a day-to-day level, the QE will be responsible for ensuring that products produced by Ballard meet customer requirements and quality standards. The QE will support new product introductions to ensure the robustness of product builds. The QE will be responsible for disseminating lessons learned and communicating continuous improvements to meet all customer requirements. The QE will work mostly independently with minimal supervision and be key in communicating and helping resolve quality issues in production.The QE will be involved in advanced product quality planning (APQP) activities, from product design and DV testing, through process design, validation, and continuous improvement.The QE will be involved in Ballard’s FRACAS processes (NCRs and QCRs) as they relate to internal Ballard make parts, with focus on root cause analysis and problem prevention, cost of poor Quality, MRB, control of non-conforming products, yields, etc.ResponsibilitiesInvolvement in day-to-day implementation of APQP across various functional and program teamsInvolvement as quality representative in internal/customer PPAP, change management process, MSA, SPC to ensure quality standards are maintainedActing as quality representative in Quality improvement projects and / or sustaining projectsRecommending solutions that will improve product quality, durability and overall performanceDriving and initiating continuous improvement using feedback from customer issues to improve customer satisfactionInvolvement in FRACAS problem solving and corrective actions as part of the program supportClose interactions with process /manufacturing engineers, production staff, operations team, product development engineers and the purchasing team to ensure rapid identification and resolution of issues, with corrective actions in place to prevent recurrenceLead cross functional teams to quick react when any mitigation and control is needed to ensure the integrity of Ballard’s make productsInvolvement in Internal audit program, with focus on key manufacturing processesReview and understand key process metrics and KPIsParticipate in Quality as a Priority company-wide, participate in Quality CollegeRequirementsBachelor’s degree in engineering3-5+ years of progressive experience as a Quality Engineer in manufacturing /automotive industryDeep knowledge and understanding of quality management systems, preferably based on IATF16949Ability to work independently with minimum supervision while can join cross functional teams and be a facilitator for technical teamsGeneral quality background knowledge is required: understanding of measurement techniques, measurement systems analysis, inspection sampling plans, quality tools, 8D problem solving and root cause analysisAn analytical person with understanding of statistics as they apply to quality (statistical techniques including SPC /MSA)Strong communication skills (verbal and written) – ability to explain complex concepts to a broad audience (from the manufacturing floor to senior management)Detail-oriented with strong record keeping, organizational skillsAbility to thrive in a dynamic and fast-paced team environment. Adaptability to change is a mustMust be able to manage multiple issues simultaneously and act with a sense of urgencyHands-on experience with testing methodologies is an advantageKnowledge in quality core tools, including DFMEA, PFMEA, SPC, MSA and PPAP is advantageousStrong knowledge and experience in new product development is preferredASQ Certified Quality Engineer is preferredASQ Certified Quality Auditor is beneficialKnowledge of PEM fuel cells is beneficialOur ValuesListen & Deliver | Quality. Always. | Inspire Excellent | Row Together | Own ItBallard values diversity in the workplace and is committed to Employment Equity. We encourage applications from all qualified candidates. #J-18808-Ljbffr