Customer Success Manager

4 days ago

Edmonton, Division No. 11, Canada PSD - Research, Consulting, Software Full-time

PSD Citywide is seeking a Customer Success Manager to oversee a portfolio of government-facing customers, driving adoption, engagement, and value realization of our software solutions.

You will work with Sales, Marketing, Services, Product and Operations to align on customer needs, address risks, and promote retention. This role emphasizes proactive communication, data-driven health monitoring, and a commitment to public-sector impact. Remote options available regionally.

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