Lead Food Service Manager

Employer: Edo Japan, Country Hills

Location of work: #235, 130 Country Village Rd NE, Calgary, AB T3K 6B8

Position: Food Services Manager

Position Type: Permanent, Full-time

Salary: $37.50 hourly for 30 hours per week

Schedule: Includes days, evenings and weekends

Openings: 1

Position Summary

Dragon Holdings Ltd. o/a as Edo Japan is seeking an experienced Food Services Manager to lead daily operations at our busy Country Hills Village (NE Calgary) location. In this key leadership role, you will guide a team in delivering high-quality Japanese-inspired fast-casual meals, maintain excellent customer experiences, ensure compliance with all safety and quality standards, and help drive the location's success and profitability. This is an ideal opportunity for a hands-on leader who enjoys the energy of a quick-service restaurant environment.

Work Setting: Restaurant and food service

Work Location: On-site only (all duties performed at the restaurant location – no remote work)

Main Duties and Responsibilities

• Lead all daily restaurant operations, coordinating front-of-house service and kitchen activities for smooth performance during all hours.
• Develop staff schedules, assign responsibilities, and adjust operations to manage peak traffic effectively.
• Monitor sales performance, control labor and food costs, manage inventory levels, and contribute to profitability goals.
• Train, coach, and supervise team members; conduct performance reviews and handle any staff-related matters.
• Enforce strict food safety, sanitation, and workplace health standards in accordance with Alberta Health regulations and company policies.
• Oversee food purchasing, supplier relationships, portion control, and waste minimization while upholding consistent product quality.
• Respond promptly to customer inquiries, complaints, and feedback to ensure high levels of guest satisfaction.
• Maintain accurate employee records, assist with payroll, and complete necessary regulatory documentation.
• Supervise food preparation to meet quality expectations.- Keep the entire facility clean, safe, and well-organized, including regular cleaning of kitchen equipment, workstations, and dining areas.
• Promote menu items, support sales initiatives, and build a positive, customer-focused team culture.

Qualifications and Requirements

• Candidates must be fluent in English.
• Possess a College/CEGEP diploma or equivalent.
• 2 years to less than 3 years of restaurant management or supervisory experience in food service, with quick service or casual dining experience being preferred.
• Strong leadership, communication, and problem-solving skills.
• Proficiency with Microsoft Office, POS systems, and restaurant management tools.
• Ability to thrive in a fast-paced environment while handling multiple priorities.
• Physically capable of meeting the demands of the role (prolonged standing, moderate lifting, etc.).
• Flexible availability, including evenings and weekends.
• Valid Food Handler Certification (Food Safe) and familiarity with Canadian food safety regulations are strong assets.
• Reliable, detail-oriented, and committed to delivering excellent guest experiences with a positive attitude.

What We Offer

• Competitive hourly wage of $37.50/hour with opportunities for growth.
• Stable full-time hours in a supportive, team-oriented environment.
• Comprehensive on-the-job training and ongoing development support.
• Employee meal discounts.
• A dynamic workplace where your contributions directly impact the success of the location.

How to Apply

• If you are a motivated leader ready to take the next step in your restaurant career, we want to hear from you Please email your resume and a brief cover letter to edojapan-fsm@outlook.com.
• We thank all applicants for their interest; only those selected for an interview will be contacted.
• Edo Japan is an equal opportunity employer and welcomes appilcations from all qualified candidates.