Dispatcher Security Operations

• PHC multi-site:
• LMC multi-site:
• Categories: Support Services
• Max hourly: 29.24 CAD
• Salary grade: 17
• Employment type: Regular Full-Time
• Rotation: Days/Nights Rotating
• FTE: 1.00
• Schedule:
• Union: 100
• Labour agreement: FAC
• Dual RN/RPN (BCNU/HSA) Posting:

Role Snapshot

• Req ID: 66512
• Location: Vancouver
• Work site: St Paul's Hospital
• Primary site: St Paul's Hospital - 1081 Burrard St. Vancouver, British Columbia V6Z1Y6 Canada
• PHC multi-site:
• LMC multi-site:
• Work model: Onsite
• Categories: Support Services
• Min hourly: 29.24 CAD
• Max hourly: 29.24 CAD
• Salary grade: 17
• Employment type: Regular Full-Time
• Rotation: Days/Nights Rotating
• FTE: 1.00
• Schedule:
• Union: 100
• Labour agreement: FAC
• Dual RN/RPN (BCNU/HSA) Posting:

Note

The hours of work, including start and stop times, days off, work area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. Testing may be required. *A criminal record check may be required.

Note

The hours of work, including start and stop times, days off, work area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. Testing may be required. *A criminal record check may be required.

nSPH Transition Information

New St. Paul’s Hospital:As Providence Health Care prepares for the opening of the New St. Paul's Hospital, some aspects of this position may evolve during the transition period. While the overall nature of the role is expected to remain substantially the same, operational requirements may result in adjustments to scheduling, FTE, unit assignment, site or other operational details.Work Hours prior and following to the opening of the New St. Paul's Hospital:Hours: 07:00-19:00, 19:00-07:00Rotation: Days/Nights RotatingFTE: 1.00

nSPH Transition Information

New St. Paul’s Hospital:As Providence Health Care prepares for the opening of the New St. Paul's Hospital, some aspects of this position may evolve during the transition period. While the overall nature of the role is expected to remain substantially the same, operational requirements may result in adjustments to scheduling, FTE, unit assignment, site or other operational details.Work Hours prior and following to the opening of the New St. Paul's Hospital:Hours: 07:00-19:00, 19:00-07:00Rotation: Days/Nights RotatingFTE: 1.00

What You Will Do

Summary

Within the context of a patient, client and family centred model of care and, in accordance with the Mission, Vision and Values, and strategic directions of Providence Health Care, promotes a safe, respectful, and civil working environment for patients, residents, families, visitors and staff.

Reporting to the Manager, Security Operations or designate, the Dispatcher, Security Operations operates a VOIP telephone switchboard for Providence Health Care and is responsible for monitoring security systems, including CCTV, and dispatching security personnel. Using sound judgement and critical thinking, the Dispatcher will dispatch Relational Security Officers to respond to emergencies and non-emergencies while following hospital policies and procedures.

We are seeking candidates who are detail-oriented, creative problem-solvers that thrive in dynamic, fast-paced environments. Only qualified candidates will be contacted.

What You Bring

Education

• Grade 12 and one (1) year's recent related experience or an equivalent combination of education, training, and experience.

Skills and Abilities

• Ability to keyboard at 45 wpm.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal effectively with others.
• Ability to organize work.
• Physical ability to perform the duties of the position.
• Ability to operate related equipment.

What We Offer

• A competitive salary + benefits: $ 29.24 /hour and employer-paid extended health care coverage
• State-of-the-art facilities: The new St. Paul’s Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada, designed to appropriately address the future health needs of patients, families and our communities. From hospital care to primary and community health solutions, the new St. Paul’s Hospital and health campus will continue to lead innovations in care, research, and teaching. The new St. Paul’s Hospital is expected to open in 2027.
• Inclus