Bilingual Case Management Lead – LTD Claims
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Manulife's CAF Long Term Disability (LTD) team seeks a Bilingual Associate Manager to lead and coach a team of Case Managers, guiding complex claims and quality reviews. The role emphasizes staff development, workflow management, and strong partner relationships to improve outcomes for plan members.
The ideal candidate has 2–3+ years in people leadership, deep knowledge of group disability claims, and bilingual proficiency to support clients across provinces, including Quebec.