Senior Import and Export Coordinator

For over 40 years, Array Marketing has been a global leader in retail displays and in-store merchandising solutions. With more than 1,800 employees worldwide, we partner with leading brands including Sephora, L’Oréal, Coty, PUIG, Amazon, and many others to design, engineer, manufacture, and deliver bespoke retail environments that bring their brands to life.

No two projects are the same. Combining award-winning design, engineering expertise, skilled craftsmanship, and state-of-the-art manufacturing technologies, we create highly customized solutions that help the world’s leading brands stand out where it matters most - in store.

Our success is built on the way we work as One Team fostering open communication, collaboration, and a shared commitment to excellence. We strive to be Better Every Day by continuously learning, improving, and taking initiative. We also Have Fun, creating a positive, engaging workplace where people enjoy what they do and celebrate wins together.

We’re looking for curious, open-minded problem-solvers who enjoy tackling complex challenges, thinking critically, and collaborating across disciplines. If you’re ready to make an impact while helping shape the future of retail, we’d love to hear from you.

Who we need

Reporting to the Director of Logistics, we are hiring a Senior Import and Export Coordinator to take ownership of our import and export activities across Canada, the United States, and Mexico. You will coordinate with internal teams, vendors, and customs brokers to facilitate time-sensitive shipments, resolve issues, and help ensure our goods reach their destinations accurately and on schedule. With a particular focus on Mexico, you will help strengthen our cross-border processes, navigate changing tariff and customs requirements, and provide the expertise needed to support business continuity and on-time delivery.

This is a newly created, full-time, onsite role based in Scarborough, with flexibility in working hours to support international teams and time-sensitive shipping requirements.

What’s in it for you

Own a critical business function.

You will have the opportunity to take ownership of the import and export function in Canada, helping ensure the continuity and reliability of a process that directly impacts vendor relationships, customer commitments, and business operations.

Bring expertise to a complex environment.

You will work across Canada, the United States, and Mexico, applying your knowledge of customs, tariffs, trade regulations, and shipping documentation to solve practical challenges and improve the movement of goods.

Influence how we work.

You will have the opportunity to strengthen cross-border processes, collaborate with customs brokers and internal stakeholders. You will introduce improvements that help reduce delays, improve visibility, and support operational efficiency.

Grow with the team.

You will join an evolving department where there is room to expand your responsibilities, contribute to stretch assignments, and explore future career opportunities as the team and its structure develop.

As our new Senior Import and Export Coordinator, you will:

• Coordinate international shipments. You will manage import and export activities across Canada, the United States, and Mexico, coordinating with internal teams, vendors, and customs brokers to ensure shipments are processed accurately and delivered on time. You will support the movement of goods into and out of Mexico, including shipments originating in China, and help resolve issues that could affect delivery timelines.
• Manage customs documentation. You will prepare and review commercial invoices, shipping labels, and other required documentation for international shipments. You will generate FedEx, UPS and DHL labels, ensure shipment information is complete and accurate, and coordinate the paperwork required for goods to cross borders.
• Navigate trade regulations. You will monitor and interpret evolving customs regulations, tariffs, taxes, and import and export requirements across North America, with particular expertise in Mexico. You will assess the impact of regulatory changes on our operations, identify potential risks, and recommend practical solutions that support compliance and business continuity.
• Coordinate with customs brokers. You will work closely with our Custom Brokers and other partners to facilitate customs clearance, resolve documentation and payment issues, and improve the efficiency of our cross-border