Uline Bilingual Credit Collections Specialist

4 days ago

Toronto, ON, Canada Ninesmw Full-time

Build customer relationships and resolve past-due balances in French and English as Uline’s on-site Collections Analyst in Milton, Ontario.

Uline is hiring a full-time Collections Analyst for its Milton location, with hours Monday through Friday, 8:30 AM to 5 PM. Fluent verbal and written bilingual communication is required. The position connects customer account management with accurate records and cross-functional work across Credit, Customer Service, and Sales.

Key Responsibilities:

  • Manage assigned portfolios of customer accounts
  • Build customer relationships through phone and email
  • Find root causes of unpaid balances
  • Develop payment solutions with customers
  • Coordinate efforts to reduce aging and bad debt

Requirements:

  • Fluent French and English verbal communication
  • Fluent French and English written communication
  • High school diploma or equivalent
  • One-plus years’ collections experience preferred
  • Strong customer-focused communication skills

Support Uline’s account recovery goals with French bilingual fluency, accurate documentation, and strong customer communication skills.