Senior IT Specialist, Operations

4 days ago

Montreal, Canada Dialogue Health Technologies Inc. Full time

The Senior IT Operations & Security Specialist role at Dialogue

Reporting to the IT Team Lead, the mission of the Senior IT Operations & Security specialistis to build and maintain operational excellence in IT, Tech Support & Security.

What you’ll be doing:

  • Performing support (L2, L3) related to application, IT and security requests and incidents - virtually and onsite
  • Owning operational processes such as multi-level support for IT services, Application technical support and cloud SaaS
  • Maintaining service level agreement targets and working with stakeholders to improve support and security activities
  • Managing and executing IT Projects delivery (M&A ,Integrations, Automations, Deployments, Compliance)
  • Leading and coaching team members to work efficiently and maintain a high quality of service

We'd love to hear from you if you have:

  • 7+ years of experience in IT including experience in Security and Application support
  • Working knowledge of Google Workspace, Endpoint Security System, MDM Solution, Cloud Infrastructure, Identity Platform, Git, Jira, MacOS. Previous scripting experience and knowledge of a programming language such as SQL is desirable.
  • Strong experience in incident management, request management and troubleshooting distributed systems
  • Good communication skills in French and English (Written and spoken);

At Dialogue, your well-being is our priority

Taking care of others also means taking care of our team. We’ve got you covered

  • A fully funded benefits plan, including a wellness reimbursement program
  • Unlimited access to a variety of Dialogue’s programs for you and your immediate family
  • 4 weeks of vacation, 9 wellness days and 1 paid volunteer day
  • A hybrid work approach that involves 3 days per week in our beautiful Montreal office
  • Access to a custom learning program, including an allocated budget for continuous external training
  • Short and long-term incentive plans
  • An optional parental benefits program

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developingour Integrated Health Platform????, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:

Impact Community Growth Excellence

Feel like you can make a difference? Good news, we saved you a seat

Come as you are. As a proud equal opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact accessibility@dialogue.co.

#J-18808-Ljbffr

  • Senior Specialist Safety and Operations Data

    1 week ago

    Montreal, Canada IATA Consulting Full time

    Senior Specialist Safety and Operations Data Employment Type: PermanentContract Duration:  At IATA, we speak for the airlines of theworld, serving and supporting over 300 of them across all continents. Weare passionate and knowledgeable about the aviation industry, and we strive tomake it safer, smarter, more sustainable and more inclusive. We...

  • Senior Specialist Safety and Operations Data

    1 week ago

    Montreal, Canada IATA Consulting Full time

    Senior Specialist Safety and Operations Data Employment Type: PermanentContract Duration:  At IATA, we speak for the airlines of theworld, serving and supporting over 300 of them across all continents. Weare passionate and knowledgeable about the aviation industry, and we strive tomake it safer, smarter, more sustainable and more inclusive. We...

  • Senior Specialist Safety and Operations Data

    1 week ago

    Montreal, Canada IATA Consulting Full time

    Senior Specialist Safety and Operations Data Employment Type: PermanentContract Duration:  At IATA, we speak for the airlines of theworld, serving and supporting over 300 of them across all continents. Weare passionate and knowledgeable about the aviation industry, and we strive tomake it safer, smarter, more sustainable and more inclusive. We...

  • Senior Quality Assurance Specialist

    Found in: beBee S CA - 2 weeks ago

    Montreal, Canada Kuehne + Nagel Full time

    Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Montreal distribution site is looking for a new Senior Quality Assurance Specialist to join our Contract Logistics team. Your Role As the Senior Quality Assurance Specialist, you will assume responsibility for the ongoing...

  • Senior Quality Assurance Specialist

    Found in: beBee S CA - 2 weeks ago

    Montreal, Canada Kuehne Nagel Full time

    Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Montreal distribution site is looking for a new Senior Quality Assurance Specialist to join our Contract Logistics team. Your Role As the Senior Quality Assurance Specialist, you will assume responsibility for the ongoing...

  • IT Security Specialist

    Found in: beBee jobs CA - 7 days ago

    Montreal, Quebec, Canada DELAN - IT Head Hunters Full time

    Tasks/Responsibilities We are currently looking for an IT Security Specialist for a 6-month contract with the possibility of being renewed. MANDATEContribute to the effectiveness of the company's Security Operations Center (SOC) Monitor vulnerabilities, analyze security incidents, and document them in the system Apply the necessary solutions and procedures...

  • Senior PPC Marketing Specialist

    7 days ago

    Montreal, Canada Globe Electric Full time

    Senior PPC Marketing Specialist Globe has a legacy of innovation and is built on the pillars of passion, dedication, and creativity. We’re constantly re-thinking ways to elevate the ordinary to the outstanding, and developing products tailored to the needs of our consumers. We believe everyone shoul

  • Senior IT

    4 days ago

    Montreal, Canada Dialogue Full time

    Senior IT & Security Compliance SpecialistSenior IT & Security Compliance SpecialistYour role as Senior IT & Compliance SpecialistThe Senior IT & Security Compliance Specialist will contribute to ensuring Dialogue is secure and compliant by managing the SOC2 and ITGC audits. Contributing to a strong security and risk management culture through collaboration...

  • Senior IT

    7 days ago

    Montreal, Canada Dialogue Full time

    Senior IT & Security Compliance SpecialistSenior IT & Security Compliance SpecialistYour role as Senior IT & Compliance SpecialistThe Senior IT & Security Compliance Specialist will contribute to ensuring Dialogue is secure and compliant by managing the SOC2 and ITGC audits. Contributing to a strong security and risk management culture through collaboration...

  • Senior IT

    2 weeks ago

    Montreal, Canada Dialogue Full time

    Senior IT & Security Compliance SpecialistSenior IT & Security Compliance SpecialistYour role as Senior IT & Compliance SpecialistThe Senior IT & Security Compliance Specialist will contribute to ensuring Dialogue is secure and compliant by managing the SOC2 and ITGC audits. Contributing to a strong security and risk management culture through collaboration...

  • Cybersecurity Specialist

    Found in: beBee jobs CA - 7 days ago

    Montreal, Quebec, Canada DELAN - IT Head Hunters Full time

    Tasks/Responsibilities The Cybersecurity Specialist will be responsible for raising the level of IT security of a large multinational company, as part of strong growth and acquisitions of other companies. MORE PRECISELYEnsure optimal integration of acquisitions from a governance and cybersecurity point of view Then liaise with the operational team...

  • Cybersecurity Specialist

    Found in: beBee jobs CA - 4 days ago

    Montreal, Quebec, Canada DELAN - IT Head Hunters Full time

    Tasks/Responsibilities The Cybersecurity Specialist will be responsible for raising the level of IT security of a large multinational company, as part of strong growth and acquisitions of other companies. MORE PRECISELYEnsure optimal integration of acquisitions from a governance and cybersecurity point of viewThen liaise with the operational team...

  • Cybersecurity Specialist

    Found in: beBee S CA - 2 weeks ago

    Montreal, Canada DELAN - IT Head Hunters Full time

    Tasks/Responsibilities The Cybersecurity Specialist will be responsible for raising the level of IT security of a large multinational company, as part of strong growth and acquisitions of other companies. MORE PRECISELY Ensure optimal integration of acquisitions from a governance and cybersecurity point of view Then liaise with the operational team...

  • Senior Network Specialist, NA

    4 days ago

    Montreal, Canada Vantage Data Centers Full time

    Senior Network Specialist, NA page is loaded Senior Network Specialist, NA Apply locations Montreal, Quebec time type Full time posted on Posted 2 Days Ago job requisition id R14093 About Vantage Data CentersVantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and...

  • Senior Network Specialist, NA

    5 days ago

    Montreal, Canada Vantage Data Centers Full time

    Senior Network Specialist, NA page is loaded Senior Network Specialist, NA Apply locations Montreal, Quebec time type Full time posted on Posted 2 Days Ago job requisition id R14093 About Vantage Data CentersVantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and...

  • Senior Network Specialist, NA

    2 weeks ago

    Montreal, Canada Vantage Data Centers Full time

    Senior Network Specialist, NA page is loaded Senior Network Specialist, NA Apply locations Montreal, Quebec time type Full time posted on Posted 2 Days Ago job requisition id R14093 About Vantage Data CentersVantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and...

  • Senior Quality Assurance Specialist FL-QQ

    2 weeks ago

    Montreal, Canada Kuehne + Nagel AS Full time

    Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Montreal distribution site is looking for a new Senior Quality Assurance Specialist to join our Contract Logistics team. Your Role As the Senior Quality Assurance Specialist, you will assume responsibility for the ongoing...

  • Senior Quality Assurance Specialist FL-QQ

    5 days ago

    Montreal, Canada Kuehne + Nagel AS Full time

    Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Montreal distribution site is looking for a new Senior Quality Assurance Specialist to join our Contract Logistics team. Your Role As the Senior Quality Assurance Specialist, you will assume responsibility for the ongoing...

  • Senior Quality Assurance Specialist FL-QQ

    Found in: beBee jobs CA - 7 days ago

    Montreal, Quebec, Canada Kuehne Nagel Full time

    Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Montreal distribution site is looking for a new Senior Quality Assurance Specialist to join our Contract Logistics team. Your Role As the Senior Quality Assurance Specialist, you will assume responsibility for the ongoing...

  • Senior Underwriting Specialist

    6 days ago

    Montreal, Canada The Mirillion Group Full time

    We are in search of a Senior Underwriting Specialist to join our team! In this role, you will oversee the underwriting and profitable expansion of our construction business within the Canadian market, particularly focusing on the Quebec Region. Additionally, you will play a crucial part in coaching, mentoring, and training team members to foster their...