Senior Product Manager

OverviewThe vision for Alexa is to be the world’s best personal assistant. Such an assistant will play a vital role in managing the communication lives of customers, from drafting communications to coordinating with people on behalf of customers. At Alexa Connections, we’re leveraging Generative AI to bring this assistant to life. If you’re passionate about building magical experiences for customers, while solving hard, complex technical problems, then this role is for you. You will operate at the intersection of large language models, real time communications, voice and graphical user interfaces, and mixed reality, to deliver delightful features for end customers. Come join us to invent the future of how millions of customers will communicate with and through their virtual AI assistants. ResponsibilitiesAs a Senior Product Manager - Technical in Alexa Connections, you will be responsible for building messaging experiences, where Alexa acts as an agent to get things done for customers. This role is cross-functional — you will work closely with engineering, science, design, business intelligence, operations, finance and executive teams to bring features to market and develop and grow business opportunities for Amazon.A successful candidate will be highly analytical, able to work effectively in a matrix organization, and adept at synthesizing a variety of technologies and capabilities into high quality, simple products and applications that customers love.On a weekly basis, you will be working with customers to learn about the problems they are trying to solve, analyzing service and business metrics, writing PRFAQs, BRDs, and naming documents, iterating on product decisions with the Science and Engineering team, working with partners in solution architecture, legal, documentation, etc., thinking big to envision what is next, and exhibiting learn and be curious for different technologies, growth strategies, and market trends.On a daily basis, you\'ll have a chance to work with everyone who makes products at Alexa successful, including senior leadership, engineers, business and sales experts, marketing, advocates, data scientists, content writers, and more. You will meet with customers to understand core strengths and weaknesses. You will synthesize that feedback and other industry knowledge, with business and service data, to create strategies and test hypotheses. You will be relied upon to solve problems and connect them with specialists, and to develop expertise by learning from other experts within the company and the broader tech community, using your own product by developing samples, demos, side-projects, and through mentorship as both mentor and mentee. Our customers are developers and technical decision makers, so you will be using code, technical documentation, and architecture diagrams to understand problems and communicate solutions. QualificationsBachelor\'s degree5+ years of product or program management, product marketing, business development or technology experienceExperience owning/driving roadmap strategy and definitionExperience with feature delivery and tradeoffs of a productExperience contributing to engineering discussions around technology decisions and strategy related to a productExperience managing technical products or online servicesExperience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planningExperience in using analytical tools, such as Tableau, Qlikview, QuickSightExperience in building and driving adoption of new toolsExperience with communication-related B2C products Equal OpportunityAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Salary and BenefitsThe base salary range for this position is listed below. As a total compensation company, Amazon\'s package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.CAN, BC, Vancouver - 128,100.00 - 214,000.00 CAD annually #J-18808-Ljbffr