Highways Inspection Officer

Employer: Royal Borough of Windsor & Maidenhead Salary: £32,962 - £36,791paContractual hours: 37Basis: Full timePackage: Generous annual leave allowance and an attractive pension scheme, plus much moreJob category/type: Neighbourhood ServicesDeadline: 23/01/26Job reference: REQ02396 We have an exciting opportunity for a Highways Inspection Officer to join us This is a full‑time, permanent role based out and about in the borough with hybrid working, and a salary of £32,962 - £36,791 pa. About us The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country. The borough council - a unitary authority - takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse. Given our Royal connections, the eyes of the world are often on us and we continue to rise to the challenge. This is an excellent opportunity for an enthusiastic Highway Inspection Officer to join our Highways team. The Role This role will report into the Highway Contracts & Inspection Manager. Your role will involve Carry out highway safety inspections in line with agreed inspection regimes within the HMMP along with reactive/ad‑hoc safety inspections. Ensure accurate recording of safety and service defects. Inspections include carriageways, footways, car parks, bus stops, tree visual inspections, and overhanging vegetation. Issue Highways 'calling card' to private landowners as required. Respond/investigate enquiries and complaints regarding Highway Services and take measures to reduce problems, thereby improving the Council's image and standard of service and promoting the theme of customer care within the Highways Team. Communicate via Confirm (software), email, calls or visits in a timely manner, escalating where necessary. Provide information and support RBWM highway claims procedure, including collecting information and photographic evidence to ensure insurance claims are accurately processed. Attend court as witness on behalf of the Highway Authority when required. When defects are identified, ensure it is a Council responsibility before proceeding to take action. Where budgets permit, organise works (raise works orders using schedules of rates, obtain C2 (utility) notices, arrange streetworks permit and any other approvals required). Work within agreed budget spend set by the Highways Contracts & Maintenance Manager, ensuring expenditure remains within budget at all times, notifying of potential overspend or risk to overspend immediately through programmes of work. To ensure that all works are conducted in line with the Legal and organisational Health & Safety procedures, as well as ensuring the enforcement by bylaws, other similar legislation and the Council's policies. Key legislation – The Highway Act 1980. What we are looking for Someone who holds a Highway Safety Inspection C & G 6033 with Lantra skills card, has experience of carrying out Highway Inspections and holds a NRSWA qualification. The ability to work with minimal supervision in a busy office environment whilst prioritising and organising a varying workload. Ability to communicate effectively in both written and verbal form with all levels of people including angry/dissatisfied customers. Experience/knowledge in the planning of a street works site relating to signing, lighting, guarding and site safety. What we offer 32 days annual leave. Flexible working including a hybrid working pattern for a better work‑life balance. Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision. Free employee parking close to the offices. Instant Reward Scheme to recognise and reward innovative achievement. Employee Assistance Programme providing counselling, advice and information. Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals. RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities employer, we encourage applications from all as we believe diverse talent makes us stronger. If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role. If you wish to discuss this position informally, please contact Sarah Plowman, Highway Asset & Network Manager on sarah.plowman@rbwm.gov.uk. #J-18808-Ljbffr