General Repair Technician II

OverviewWho We Are BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at www.bgis.comSummaryTheGeneral Repair Technician IIis a mid entry level position, responsible for assisting other technicians, performing maintenance and repair, routine services on non-technical facility components (i.e. walls, floors, etc.). The Technician II is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.Key Duties & ResponsibilitiesTroubleshootingProvides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides suggestions for enhancement and repair.MaintenancePerforms work in accordance to established processes and practices.Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.Performs regular facility technical and non-technical component monitoring and inspection.Responds to routine service requests and performs preventative and corrective maintenance.Operates facility mechanical, electrical and other systemsManages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirementsAssists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.Client RelationsAssists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.AdministrationRecords resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements.Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database. Initiates documents to obtain formal approval of work requiredParticipates in and assists with facility-related projects.Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements.Maintains all assigned tools and arranges for repair and replacement where requiredSubmits all expenditures on a timely basis.Other duties as assignedKnowledge & SkillsHigh school diploma or equivalentMinimum 3 years of facility operations and maintenance work experienceKnowledge of processes and practices relating to facility operations and maintenanceAbility to maintain, troubleshoot and repair non-technical facility componentsAbility to provide observations about facility conditions and deficiencies and provide suggestions for enhancement and repairAbility to research, learn, and gain greater proficiency in applying on-the-job—fire, life, and building codes and standardsPossesses a strong environment, health and safety mindset. Ability to perform work in a safe mannerStrong client-service orientation along with a high sense of urgencyEffective communication skills for the purpose of data relay, exchange, feedback, and clarificationBasic knowledge and understanding of Building Automation Systems (BAS)Ability to read understand and interpret technical drawings and informationSelf-motivatedComputer literacyDemonstrated maintenance and repair skillsMust be able and willing to work shifts, be available for on-call/stand-by and emergency call outs as they ariseMust be willing to wear personal protective equipmentMust meet enhanced security clearance requirementsValid drivers’ licenseLicenses and/or professional accreditationDemonstrate an interest in obtaining a diploma or a certificate, or be in the process of obtaining one.Meet the requirements for a higher security clearance.Any one of the following are considered an asset:Building Operator Certification or equivalent through an accredited institution preferredBuilding Systems Maintenance Certificate (SMC)Systems Maintenance Administrator (SMA)Systems Maintenance Technician (SMT)Facilities Technician CertificationWorking towards a trade license, an assetWorking towards Building Environment Systems (BES) Operation Class 1At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds . We recognize that promoting diversity is an essential component of our continuing pursuit for organizational successBGIS is an equal opportunity employer and we welcome you to apply for a position with us If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. #J-18808-Ljbffr