Area Coach
2 weeks ago
Area Coach
Responsible for overseeing the sales, develop people and maintain high operations standards of an area. The Area Coach is directly responsible for 7-12 locations and the restaurant general managers. Indirectly responsible for restaurant assistant managers, shift managers, and team members.
Job Requirements:
- Deep functional knowledge of operational, financial, people and customer performance metrics, product specifications and management systems. (Business acumen, results oriented, service excellence)
- Strategic business acumen and analytical mindset including strong ability to articulate current and desired future state of business through reporting. (Strategic thinking)
- Ability to manage multiple objectives, projects, groups or activities, making effective decisions and prioritizing to achieve desired results and meet deadlines. (Manages multiple priorities)
- Proven ability to drive sales, develop people and maintain high quality standards and consistently tracks and measures performance and strives for excellence. (Business acumen, sales, results oriented)
- Demonstrated track record of workplace achievement in the selection, coaching and development of employees from hourly team members through multi-unit managers. (Coaches to performance, builds relationships, creates effective team)
- Two plus year’s multi-unit leadership experience in either a food service or retail environment with full operational responsibilities including new asset development, rebuilds and acquisitions.
- Exceptional written and verbal communication skills.
- Ability to utilize various technology platforms to measure operational performance.
Additional Information:
- Exhibits an ownership mentality in approach to daily work by creating a strong sense of urgency, following brand standards, and reliably meeting or exceeding all financial and operational commitments.
- Establish key partnerships with external partners and the community to continually increase brand perception and build sales volume.
- Uses business concepts, tools and techniques and ability to operate with a broader business mindset to meet budget requirements and manage the P&L statement.
- Creates and communicates a clear and consistent vision and contributes to the operational, tactical, and strategic planning in support of the overall business plan.
- Creates and manages effective teams by aligning team members, leading by example, developing bench strength, and recognizing top performers.
- Clearly defines performance expectations and uses performance management tools and processes to encourage, motivate and drive individual and team results.
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