HR Call Center Supervisor: Lead Service Excellence

2 hours ago


Laval administrative region, Canada Couche-Tard Full time

A global convenience store chain in Laval, QC is seeking an HR Call Center Supervisor to oversee operations and lead a team of representatives. The successful candidate will be responsible for ensuring service excellence and operational efficiency. With a focus on coaching and supporting the team, they will also handle strategic initiatives and process improvements. Candidates should have 3-5 years of management experience, be bilingual, and possess strong communication and analytical skills.
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