Customer Success Associate – Remote

2 weeks ago


Regina, Canada Spade Recruiting Full time

At our core, we’re a team on a mission — not just another insurance agency. For over60 years, we’ve stood alongside working families across North America, helping them protect what truly matters while giving our people the opportunity to buildcareers with purpose, balance, and freedom.We believe that when you invest in people, everything else follows. That’s why we’ve built an environment rooted ingrowth, mentorship, and integrity— where ambition is encouraged, innovation is celebrated, and teamwork drives everything we do.Our partnership withunions and associationsallows us to make a direct impact in communities across the U.S. and Canada. Every conversation, every policy, and every client interaction is part of something bigger — a shared effort to provide peace of mind for the families who keep our world moving.The OpportunityThis is more than a job — it’s a chance to become atrusted advocatefor the families we serve. As a representative, you’ll connect with clients who have already shown interest in learning about their benefits. Your role is to guide them, answer their questions, and help them make confident, informed decisions about their coverage.It’s not about sales scripts or hard pitches — it’s aboutlistening, simplifying, and empowering. You’ll play a key role in helping families feel secure about their future while developing valuable skills that open doors to leadership and long‑term success.What You’ll DoBuild meaningful connections with clients and maintain consistent follow‑upExplain benefit options clearly and ensure each family understands their coverageProvide guidance with empathy and professionalism through every stepWork with leadership to improve client experiences and internal processesTake part in hands‑on training and continuous learning to grow personally and professionallyWhat We ValueExcellent communication and relationship‑building skillsA people‑first attitude and genuine passion for helping othersSelf‑motivation and discipline in a remote work environmentStrong organizational habits and a proactive mindsetExperience in customer service, sales, or insurance is helpful — but not requiredMust be legally able to work in theU.S. or CanadaWhat’s In It for YouFreedom to work from anywhere— remote‑first and flexibleWeekly payplus monthly bonuses based on performancePersonalized training and mentorshipto help you succeed from day oneCareer advancementwith a transparent leadership trackAcollaborative, mission‑driven culturethat values growth and authenticityThe opportunity tomake a real differencein your community every single day #J-18808-Ljbffr



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