Lead, Customer Success — Enterprise SaaS Growth

A leading software development firm in Ottawa is seeking a Manager, Customer Success to lead and inspire a high‑performing team of Customer Success Managers. You will guide your team toward impactful business outcomes and ensure a seamless customer experience. With a focus on coaching, collaboration, and growth, the ideal candidate will have over 8 years...

A leading software development firm in Ottawa is seeking a Manager, Customer Success to lead and inspire a high-performing team of Customer Success Managers. You will guide your team toward impactful business outcomes and ensure a seamless customer experience. With a focus on coaching, collaboration, and growth, the ideal candidate will have over 8 years of...

Our client Edge Signal is an innovation‑driven SaaS and AI technology company enabling organizations to scale intelligently through advanced edge computing, automation, and real‑time data insights. They’re expanding their presence and seeking a Senior Customer Success Specialist to ensure our customers achieve exceptional value and long‑term success....

A leading technology firm is seeking a Senior Customer Success Specialist to manage enterprise accounts and ensure customer satisfaction. Key responsibilities include onboarding, training, and driving product usage, with a strong emphasis on upselling and relationship building. The ideal candidate will have a Bachelor’s degree, 4-5 years of experience in...

A leading technology firm is seeking a Senior Customer Success Specialist to manage enterprise accounts and ensure customer satisfaction. Key responsibilities include onboarding, training, and driving product usage, with a strong emphasis on upselling and relationship building. The ideal candidate will have a Bachelor’s degree, 4-5 years of experience in...

Overview Our client is an innovation-driven SaaS and AI technology company enabling organizations to scale intelligently through advanced edge computing, video and voice AI, automation, and real-time data insights. They’re expanding their presence in Kanata and seeking a Senior Customer Success Specialist to ensure our customers achieve exceptional value...

Overview Our client is an innovation-driven SaaS and AI technology company enabling organizations to scale intelligently through advanced edge computing, video and voice AI, automation, and real-time data insights. They’re expanding their presence in Kanata and seeking a Senior Customer Success Specialist to ensure our customers achieve exceptional value...

At Coveo, Customer Success is at the heart of our mission to deliver relevance at scale, transforming every customer interaction into a meaningful, value‑driven experience. As a Manager, Customer Success, you will lead, coach, and inspire a high‑performing team of CSMs responsible for guiding our customers toward impactful business outcomes....

A leading cybersecurity company in Ottawa seeks a Customer Success Manager to enhance post-sales relationships and drive product adoption. The role requires 3-5 years of experience in sales operations or account management, alongside a Bachelor's or Master's degree. Candidates should have proven success in SaaS revenue management and excellent communication...

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered...