Operations Supervisor

CEVA Logistics is one of the leading logistics companies globally, with over 1,500 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services. It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation. Location: Halton Hills, ON Canada YOUR ROLE Are you known for your leadership skills? Are you passionate about coordinating logistics activities? If so, we have an opportunity that would allow you to oversee transportation and customs processes, providing customer service for shipment, receipt, and documentation of imported/exported products in accordance with federal and foreign regulations. WHAT ARE YOU GOING TO DO? Effective and efficient communications with all stakeholders Manage disruptions and crisis that present risk to the supply chain Monitor KPIs and implement continuous improvement opportunities through a partnering behavior with stakeholders Ensure team adherence to established work standards and work processes Responsible for escalation and intervention with CEVA stations in SOP compliance and us of systems Provide alternate communication channels to stakeholders, beyond the daily operational channels Contribute to the design and implementation of improvements to processes or policies Responsible for business scope changes Primary point of contact for all operational issues with the customer, as required Monitor and manage compliance performance of carriers and supplier Ensure quality metrics are achieved including on time performance, data accuracy, invoicing timeliness, and accuracy Implement corrective actions as necessary to prevent / address issues as they arise Support in the implementation of optimization and improvement projects WHAT ARE WE LOOKING FOR? Education and Experience: Equivalent of a Diploma or higher in business management or Supply Chain Management. Freight Forwarding experience and a thorough understanding of global transport logistics (air/ocean/ground) 3 years operational experience in Operations or Distribution environment. Experience with E-commerce and/or a distribution center will be a plus. Freight forwarding logistics and International Supply Chain Management Desired: Bachelor’s degree in International Trade, Logistics or Commerce Multilingual candidates a plus Must be versed on safety and compliance issues Knowledge of transportation / Warehouse management systems Credentials: Working knowledge of ITAR, Import Brokerage, Export Compliance, Hazmat Regulations, and recordkeeping; Some professional certifications may be required. Skills: Advanced knowledge of office products, Excel, PPT, Word, Visio Strong situational analysis, and decision-making abilities with the ability to quickly solve problems and drive team to solutions. Understanding of operating processes and capabilities, business process standardization and enabling technologies. Characteristics: Ability to allocate work assignments; Proven experience in problem analysis, presentation of alternatives and implementing solutions; Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; Ability to write reports, business correspondence, and procedure manuals. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you would like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career. At CEVA we are committed to creating a safe and healthy work environment. We offer: Professional Development Opportunities Continuing Education CEVA is an equal opportunity employer who agrees not to discriminate against any employee or job applicant and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process. We thank all candidates for applying, however, only successful candidates will be contacted for an interview. #J-18808-Ljbffr