PUMA Retail Supervisor Sales

5 days ago

NiagaraontheLake, ON, Canada PUMA Canada, Inc. Full-time

Drive PUMA store performance through customer service, sales leadership, and profitability while supporting a high-performing retail team. This position requires flexibility for weekends, evenings, holidays, and overtime.

As a Retail Supervisor, you provide consistently high customer experiences according to PUMA Brand Values and service standards. You support recruitment, training, development, and succession for results-driven employees. The position focuses on sales goals, KPIs, profitability, payroll control, scheduling, inventory, and merchandise handling.

Key Responsibilities:

  • Deliver customer experiences aligned with PUMA service standards
  • Support sales, KPI, and profitability goal achievement
  • Assist employee recruitment, training, development, and succession
  • Control payroll and create service-driven schedules
  • Manage inventory counts, shrink goals, and merchandise processing

Requirements:

  • One to two years in customer-focused retail
  • Apparel or footwear retail experience preferred
  • Proven ability to exceed sales goals
  • Excellent communication and presentation skills
  • Ability to lift, carry, push, and pull 30 pounds

Bring retail supervision, sales performance, customer service, and team development skills to PUMA’s store operations.