SLOT TECH SUPERVISOR

Join to apply for the SLOT TECH SUPERVISOR - SLOTS role at Hard Rock Hotel & Casino Ottawa6 days ago Be among the first 25 applicantsJoin to apply for the SLOT TECH SUPERVISOR - SLOTS role at Hard Rock Hotel & Casino OttawaPosted Date 1 week ago (7/21/2025 9:23 AM)OverviewAs the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.Boasting a prime location, Hard Rock Hotel & Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown beginResponsibilitiesAre you excited about electronics and love to lead teams? This may be the position you have been looking for. You will be responsible for creating a memorable experience for our patrons by ensuring your team is maximizing uptime of the slot machines with preventative maintenance and repair. You will help keep the excitement on the gaming floor by leading projects such as theme conversions and slot machine moves. Your strong presence on the gaming floor will be vital to your management of people and interacting with customers while delivering exceptional customer service. You will ensure compliance with Alcohol and Gaming Commission of Ontario (AGCO) regulations and all applicable laws, policies and procedures.Primary ResponsibilitiesSupports the excitement on the gaming floor by assisting with new slot machine installs, software upgrades, theme conversions and slot machine moves.Assists with jackpot wins by ensuring slot machine integrity.Performs preventative maintenance on machines and casino equipment to ensure the integrity and proper functionality of casino equipment.Responsible for documenting, reporting and sharing information.Works under AGCO regulations and internal policies and procedures to ensure your compliance with all applicable laws, policies and procedures.Ensure the cleanness of their working areas and the gaming floor.Ensure prompt and discreet notification to appropriate management of any observation of illegal acts or internal ethics violations.Other duties as assignedLives the Brand.This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.QualificationsEXPERIENCE, EDUCATION, AND CERTIFICATIONS:A Secondary School diploma or comparable combination of equivalent working experience and education with a background in electronics.1+ years’ hands on working experience in a Slot Operations or Electronics area.Strong organizational, interpersonal, analytical, communication.Working knowledge of computer software packages and the ability to troubleshoot electronic equipment.Able to multitask, prioritize and manage time efficientlyAble to take initiative to recommend projects, product improvements.An ability to work in a physically demanding area and be familiar with a high-volume, fast paced, shift work environment.The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of OntarioSkillsProfessionalGreat attitude and team workerStrong organizational, interpersonal, analytical, and communication skillsMust be able to communicate effectively with guests and other team membersMust be able to work a varied schedule to include nights, weekends, and holidaysMust have excellent oral and written skillsMust be able to follow and enforce strict procedural guidelines maintained within the departmentPhysical DemandsAbility to stand and sit for extended periods of time.Ability to walk distances.The employee must frequently lift/push/pull and/or move up to 50 pounds.Working ConditionsDuties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.ClosingHard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.We thank all candidates for their interest, however, only those being considered for an interview will be contacted.Additional DetailsHard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member.We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.Please contact Human Resources at hrnotify@hrcottawa.com if you require accommodation at any time throughout the hire process.Application FAQsSoftware Powered by iCIMSwww.icims.comSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesGambling Facilities and CasinosReferrals increase your chances of interviewing at Hard Rock Hotel & Casino Ottawa by 2xGet notified about new Technical Supervisor jobs in Ottawa, Ontario, Canada.Supervisor, IT Service Desk and Asset ManagementTechnical Manager - Automotive and IndustrialTechnical Manager - Automotive and IndustrialTechnical Manager, Professional Services (32658)Sr. Technical Manager, Memory Test and Built-In Self-Test (6762)Senior Manager, Technical Product SupportSoftware Team Manager – Embedded & Web TechOttawa, Ontario, Canada CA$145,000.00-CA$150,000.00 2 weeks agoTechnical Cyber Risk Assessment Manager, Deloitte Global TechnologyTechnical Manager - Highways and FreewaysSecurity Operator - Bilingual (French and English)Ottawa, Ontario, Canada CA$22.00-CA$22.00 2 weeks agoTechnical Manager, Solution Delivery - Permanent - 18365Guest Experience Lead - 9 mon contract | Tanger, Outlets OttawaSalesforce Consulting, Technical Senior ManagerQNX Senior Technical Project Manager, AudioLead Mechanical Engineer - Pluggable Fiber Optic TransceiversRigger - Part-Time Casual - Westin OttawaWebber - Patrol Maintenance Technician - Infrastructure ManagementWe’re unlocking community knowledge in a new way. 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