General Manager
2 weeks ago
Café by day, bistro by night, we proudly play host to morning coffee and viennoiserie, breezy business lunches, weeknight rendez-vous, lazy Sunday brunches and everything in between.
Executed by Chef de Cuisine Vanessa Belanger, our menus feature a greatest hits list of timeless French classics — from traditional onion soup and steak tartare, to comforting boeuf Bourguignon and seafood bouillabaisse. On weekends, we invite our guests to rise and shine for a rich variety of pastries, crêpes, galettes and breakfast sandwiches.
What's in it for you?
- Competitive salary
- Paid vacation, sick, and personal days
- Gratuity sharing
- Health, Dental and Vision benefits with Enhanced Mental Health Coverage
- Discounted gym membership and Employee Assistance Program
- Group Life & Disability Insurance
- Management Uniform/Clothing Reimbursement
- Monthly dining allowance for all Freehand locations
- 50% Dining Discount for all Freehand locations
- RRSP Matching
- Tuition Reimbursement
Job Description
The Day to Day:
- Achieving the highest service standards and exceeding a high guest expectation daily
- In conjunction with the FOH/BOH management teams, accomplish human resources objectives by recruiting, selecting, orienting, assigning scheduling, and reviewing
- Effectively enforce company policies and procedures
- Achieve operational objectives of all outlets by preparing and completing action plans, implementing productivity, quality and standards of service
- Work closely with the Events and Private Dining to ensure successful day to day operations of private dining events
- Resolve associate and/or guest conflict through service recovery and implement change when necessary
- Liaise with the BOH Management Team to control costs by reviewing portion control and quantities of preparation, minimizing waste
- Estimate food and beverage consumption and place orders with suppliers
- Maintain budget and employee records
- Prepare payroll and monitor records
- Avoid legal challenges by following all company and government legislations
- Arrange for maintenance and repair of malfunctioned equipment
- Develop managers and employees by ensuring regular one-on-ones, training and development, coaching and performance evaluation
- Create an engaging and energetic environment where all associates work as a team
- Generate growth and restaurant sales through marketing initiatives
- Regularly conduct P&L reviews to analyze financial metrics
Qualifications
- Over 3 years experience in fine dining in a General Manager position
- Experience in a similar environment
- Self-starter, flexible, and able to work independently
- Ability to multi-task, and change priorities constantly as needed in a fast-paced environment
- Ability to conduct written and verbal performance reviews
- Strong business acumen
- Must possess excellent verbal and written communication skills
- Exceptional organizational skills
- Post-secondary Degree/Diploma in Hospitality Management, Food and Beverage Management and/or equivalent an asset
Additional Information
We thank all applicants for their interest in Freehand Hospitality Restaurants; however, only suitable candidates will be contacted to continue the application process.
Freehand Hospitality's Diversity Commitment
At Freehand Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.
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