Valet Associate

LOCATION: 737 DUNSMUIR ST, VANCOUVER, BC, V7Y 1E4, CANADA

Would you like to join our exceptional Valet team in Vancouver?

As a Valet Associate at Holt Renfrew Vancouver, you will provide exceptional customer service to our high-end clientele by greeting them with a warm welcome and assisting them with their vehicles. You will maintain a professional demeanor at all times, displaying a positive attitude, and ensuring the safety and security of our customers’ vehicles.

Working at Holt Renfrew is a unique and rewarding experience, and we are committed to providing our employees with a positive and supportive work environment. If you are passionate about customer service and have a strong work ethic, we encourage you to apply for this exciting opportunity to join our team at Holt Renfrew Vancouver.

Your key responsibilities:

• Greet customers with a warm welcome as they arrive at the store
• Assist customers with parking their vehicles, ensuring they are parked in a safe and secure location
• Provide customers with a ticket for their vehicle and retrieve their vehicle when requested
• Maintain a clean and organized valet station at all times
• Maintain an up-to-date knowledge of store promotions, events, and services to provide customers with accurate and helpful information
• Handle customer complaints and concerns with professionalism and in accordance with store policies
• Communicate effectively with other store staff to ensure a seamless customer experience
• Adhere to all safety and security procedures to ensure the protection of customers’ vehicles and personal belongings

Mandatory minimum requirements:

• Class 5 drivers license
• Minimum of 1-year experience in a similar role, preferably in a luxury retail environment
• Excellent communication and interpersonal skills
• Customer-focused with a positive attitude
• Ability to work in a fast-paced environment and multitask effectively
• Strong organizational skills and attention to detail
• Ability to work flexible hours, including weekends and holidays

TORONTO | MONTREAL | CALGARY | VANCOUVER