Remote Backend Engineer — AI Agent Integrations
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Cresta is hiring a Senior Software Engineer, Backend (AI Agent Integrations) to build production-grade backend services that connect Cresta's AI Agents with customers' CCaaS platforms, handling real-time conversations and secure data flows.
The role focuses on scalable backend systems, real-time state management, and seamless AI-to-human handoffs, collaborating with ML researchers and ensuring high availability in enterprise environments. Remote work in Canada is supported.
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