Lab Patient Technician

For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services. Operating Canada’s first commercial genetics lab and the country’s largest online patient portal, LifeLabs provides more than 112 million laboratory tests annually to over 8 million Canadians who receive their results online. Our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high‑quality testing and results that Canadians can trust. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day. Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer‑centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves. Lab Patient Technician As a Lab Patient Technician you will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This is an important role in patient care and our business, and will let you see the difference that you make in patients’ lives. Status: Part‑TimeSchedule: Must be willing to work Monday‑Friday at either Chatham PSC or Wallaceburg PSC including every other Saturday in Chatham. Hours: 6:45 – 5:30 pm Your Responsibilities Will Include Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection. Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings. Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation. Maintain client relationships, including responding to inquiries and following up on requests. Complete data entry of required patient demographics, requisition information, and other information related to processing test results. Prepare specimens for transportation and testing. What You Will Bring To The Role Graduate of an approved Laboratory Assistant program or equivalent (preferred). Phlebotomy experience is an asset. ECG training or experience is an asset. Excellent communication skills. Good computer skills with a minimum typing speed of 40 wpm. Strong customer/patient service with the ability to relate to patients and clients even in stressful situations. Strong empathy, flexibility, adaptability to change, and problem‑solving skills. Ability to maintain the strictest standards of patient privacy and confidentiality. Benefits Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance. Retirement Savings Plan. Vacation and Wellness Days. Employee Wellness and Giving Programs: Award‑winning mental, physical, and financial wellness programs such as the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives. Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, and optional health‑related benefits. Compensation LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility, and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner. Accessibility and Accommodations In accordance with LifeLabs’ Accessibility Policy, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com. Vaccination Policy Vaccinations are highly encouraged at LifeLabs. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer‑led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening. Ready to empower healthier Canadians? Apply today #J-18808-Ljbffr