Analytics & Operations Lead

Analytics & Operations Lead – Bayer Inc. At Bayer we’re visionaries, driven to solve the world’s toughest challenges and strive for a world where Health for all, Hunger for none is a real possibility. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice. Overview Bayer Inc.’s Pharmaceutical division has undergone a major transformation in our operating model and customer engagement approach to better serve our patients and customers. The Analytics & Operations Lead reports directly to the Head of Product & Operations and leads the strategic implementation across four core areas: Insights, Analytics Translation, Data Science, Omnichannel Capabilities Management & Digital Operations. The role builds and drives deep analytical expertise to guide omni‑channel operational strategy for the Canadian organization across all therapeutic areas, ensuring seamless integration of technology to drive customer engagement. What You Will Do Strategy & Leadership Own Commercial and Medical Analysis and execute enterprise sales and marketing platforms to support omnichannel engagement and go‑to‑market initiatives. Provide country perspective to global communities and contribute local requirements to enterprise CRM, omnichannel, data, analytics, and BI roadmaps. Team Leadership & Capability Building Lead and develop a multidisciplinary team of analytics translators, data scientists, omnichannel managers, and digital experts. Build local capability in advanced analytics, data science, AI/ML, campaign automation, journey design, and digital platform operations. Insights & Analytics Delivery Design and implement analytical strategies, reporting, and advanced insight generation for commercial, medical, and product decisions. Deliver actionable market and customer insights and omnichannel engagement strategies to cross‑functional teams and Pharma Leadership. Squad & Operations Management Oversee Squad Operations (Marketing Effectiveness, Data Analytics, Customer Operations) to ensure squads have the data, tools, and support they need. Continuously assess environments, update support models, and develop new capabilities. Cross‑Functional Leadership Act as a member of the Pharmaceutical Enablement Network with leaders across Customer Engagement, Product & Operations, Pipeline Strategy, and Digital Strategy. Maintain alignment across Pharma Operations and Analytics & Platform Support. Commercial Execution & Field Support Provide direction on field force sizing, distribution, target‑customer selection, and effort allocation to optimize customer engagement. Tools, Platforms & Continuous Improvement Own evaluation and adoption of new tools, platforms, processes, and emerging best practices. Be proficient with enterprise systems and digital platforms (e.g., Veeva, Website Factory) and drive effective use across teams. Who You Are 12–15 years’ pharma experience with proven leadership in commercial pharmaceutical operations. Strong analytics & insights expertise: advanced analytics, reporting, AI/ML familiarity, and data‑driven decision making. Deep commercial and medical business acumen across digital, omnichannel customer engagement, CRM, campaign automation, and journey building. Experience leading multidisciplinary, cross‑functional and multicultural teams in a matrix environment; proven ability to influence stakeholders locally, regionally, and globally. Hands‑on familiarity with enterprise platforms (e.g., Veeva, Website Factory) and ability to drive platform/BI roadmap adoption. Leadership capabilities (Visionary, Architect, Catalyst, Coaching) with excellent communication, negotiation, project‑management, and strategic‑thinking skills. High ethical standards and complex problem‑solving orientation; strong focus on achieving goals and staying current with evolving healthcare, payer/provider, technology and regulatory environments. Preferred: University degree in Business/Commerce/Statistics/Economics; bilingual French/English is a strong asset; deep understanding of global business objectives. What We Offer Competitive compensation and rewards package. Collaborative, diverse and inclusive culture. Career development and global opportunities. Work‑life flexibility programs such as flex hours, employee discounts, volunteer days, wellness, and other employee offerings. Compensation Base salary range: $146,000.00 – $196,000.00. Total Direct Compensation (TDC) range may include base salary, bonuses, sales incentives, and other items. EEO Statement Bayer welcomes employees from people with disabilities. Candidates requiring accommodation must notify the Bayer representative. Bayer is committed to fostering, cultivating and preserving a culture of Inclusion and Diversity. Location Canada : Ontario : Mississauga Reference Code 860297 This posting will be available for application until at least January 26, 2026. All referral candidates must first be submitted via our internal referral system by a current Bayer employee in order to participate in the referral program. We use AI tools to support our recruitment process. Every rejection decision is made by a human. #J-18808-Ljbffr