Occupancy Specialist I

Overview WinnCompanies is looking for an Occupancy Specialist I to join our team at Aboussie Pavilion, a 273-unit affordable housing and elderly community located in St. Louis, MO. Responsibilities Process initial, interim and annual recertifications. This includes notifying residents of their impending recertifications using notices supplied by Property Management Software. Conduct the recertification interviews with residents. Review each recertification to ensure that all checklist items are complete. Send recertification verification forms to the appropriate agencies (e.g., Social Security Administration, place of employment, welfare agency, Veterans Administration), relevant banks and other organizations (e.g., drug stores). Complete the recertification worksheet to prepare the voucher (i.e., Form 50059) for the local HUD office, state agency, or local housing authority; ensure that the resident signs the recertification (HUD sites only). Complete the recertification worksheet so the annual Tax Credit reports (Tenant Income Certification TIC) may be prepared for the state compliance agency; have the resident sign all applicable paperwork. Assist Property Management staff with preparing for property reviews by owners, regulatory agencies, auditors, etc., as necessary. Ensure all information is accurate and entered in the Property Management Software; comply with company policies regarding the proper treatment of Tax Credit and Resident files. Assist Property Management staff with all facets of the move-in process; ensure files comply with the regulations of funding/regulatory agencies, such as HOME and HIF. Ensure recertifications are fully completed and executed with Property Manager and resident signatures by the date due. Protect residents’ personal information; maintain records in accordance with local, state and/or federal law. Follow the recertification reporting calendar and ensure all recertification reports and letters to tenants are run and delivered timely. Maintain waitlist information in compliance with regulations and manage waitlists (e.g., guest cards, periodic purges, prioritizing active prospects). Engage in marketing activities to increase prospect activity. Show vacant apartments or take prospects on property tours to explain income qualifications and required documentation for certification. Assist Property Management with PBA, Project Based Section 8 or other subsidy contract renewals, including calculation of utility allowances (HUD Contracts). Perform special assignments as needed. Requirements High school diploma or GED equivalent. 1-3 years of relevant work experience. Eager to learn the business and tasks at hand. Proficiency in Microsoft Office applications. Strong organizational and administrative skills. Excellent customer service skills. Outstanding verbal and written communication skills. Attention to detail. Ability to consistently meet deadlines and follow schedules. Ability to complete repetitive tasks with a high level of accuracy. Ability to plan and schedule 4 months of work activity. Preferred Qualifications Associate's degree. Experience with Yardi or RealPage property management software. SHCM certification. Experience with Low Income Housing Tax Credit (LIHTC). Certified Occupancy Specialist (COS) certification. Certified Professional of Occupancy (CPO) certification. Our Benefits Regular full-time US employees are eligible to participate in the following benefits: Generous time off policies (including 11 paid holidays, 12 for MA employees; accrued time off; paid sick time; annual day of service; floating holiday). 401(k) plan options with a company match. Comprehensive medical, dental, and vision plan options. Flexible Spending Accounts and Health Savings Account with employer contributions. Long Term Disability and Short Term Disability; Life Insurance options. Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions). Tuition Reimbursement and ongoing training opportunities. Wellbeing program, Employee Assistance Program, and commuter/parking reimbursement options. Employee Discounts (Verizon Wireless, Home Depot Pro, Staples, and more). Flexible and/or Hybrid schedules may be available for certain roles. Employee Relief Program for unexpected hardships. Learn more at winnbenefits.com. Why WinnCompanies? A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team helps people in the communities we serve and makes a positive difference in their lives. A job that challenges you: We empower our team to grow in a fast-paced, dynamic workplace. A job you can learn from: We offer leadership and development opportunities to support career growth. A team that cares: We value teamwork, innovation, diversity and mutual respect. About Us WinnCompanies is a mission-driven, national business focused on building and operating top-quality affordable housing communities for individuals and families of all incomes. Our 4,300+ team members work across 27 states, Washington, D.C., and Puerto Rico. If you are in California, please see our Notice of Collection here. Salary will vary based on job responsibilities and scope, location, and candidate experience. The position requires a background check including criminal, employment verification, reference checks, credit history and drug testing due to job responsibilities and access to resident information. Qualified applicants with arrest or conviction records are encouraged to apply in accordance with local laws. Internal candidates, please apply here: Internal Careers Hub #J-18808-Ljbffr