Operational Excellence Specialist

Operational Excellence Specialist Company: Loblaw Companies Limited Location: 243 Consumers Road, Toronto, Ontario, M2J 4W8 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk‑in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores, the Shoppers Drug Mart network is a great place to work. We’re committed to building a talented team that champions collaboration, kindness and inclusivity and helps recognize a healthy future for your career and for all Canadians. Why this role is important: We are seeking an Operational Excellence Specialist to help create a lean, technologically advanced pharmacy production framework that allows us to consistently exceed client expectations while adhering to regulatory requirements and quality standards. Role & Responsibilities: Standardize major operational workflows. Develop process maps for operational processes to identify waste and opportunities for improvement. Define standard workflows by analyzing and comparing processes between sites. Perform time studies, analyze data, and identify optimal workflow considering provincial regulations, financial implications, and facility constraints. Develop standardized processes and roll them out across all CPS sites. Support development, validation and implementation of performance metrics across sites. Confirm data availability and accuracy, and validate metrics. Help with development and delivery of training materials. Conduct ranking and prioritization exercises using CPS methodology. Facilitate multi‑disciplinary workshops, while guiding teams through methodology. Challenge current state by continuously looking – internally and externally – for best practices and areas of improvement. Coach colleagues who identify potential initiatives for continuous improvement. Provide framework and guidance to individuals that identify ideas to improve existing processes. Consider if initiative can be rolled‑out to other sites or teams. Support with other business endeavors where Lean Manufacturing expertise is required. Examples may include: Quality investigations Kaizens FMEAs 5S Travel to sites required. Profile: At least 2‑3 years of experience in lean manufacturing and related tools, including process maps, VSM, time studies, FMEA and characteristic selection matrix (CSM). Experience in a production environment is an asset. Quick learner, able to evolve in a dynamic environment. Able to prioritize, multitask and meet deadlines. Effective communicator across all levels of the organization, from shop floor to senior leadership. Develop and maintain effective working relationships with internal and external customers. Ability to interact in a dynamic and multidisciplinary team environment. Fluent English. French would be highly advantageous. Why work at Shoppers Drug Mart: Benefit from a purchase discount program, competitive pay and online learning through Academy. Act as consultants, supporting internal customers and the Associate‑Owners, gaining unique experience in the retail industry while working for an award‑winning national brand. Take ownership of your work and find more ways to care about your work, co‑workers, customers and community. How you’ll succeed: At Shoppers Drug Mart Inc., we seek great people who continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. If you are open‑minded, responsive to change and up to the challenges provided in a fast‑paced retail environment, apply today. Employment type: Full time Type of role: Temporary with Benefits (Fixed Term) Shoppers Drug Mart Inc. recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. We uphold the law and reinforce the Code of Conduct that our customers and stakeholders expect. #J-18808-Ljbffr