LIB_ES - Employer Liaison

OverviewAt Achev, we believe that everyone deserves an equal opportunity to build a better life and a successful future. For more than 30 years, we have dedicated ourselves to helping diverse Canadians and newcomers achieve their full potential. Today, we are one of the largest providers of employment, newcomer, language, and youth services in the Greater Toronto Area. Our dedicated team of nearly 400 staff delivers a wide range of innovative, high-quality, and personalized programs and services that empower our clients to prosper and our communities to thrive. We thrive in a OneAchev culture where collaboration and an integrated service delivery will positively impact Achev’s resiliency, agility, success, and growth.Join us in helping diverse Canadians and newcomers achieve their full potentialEmployer Liaison under the Job Search Assisted Component of Employment Services (ES) will focus on assisting individuals who require an experiential placement to match their skills and interests with employment opportunities and employer needs through the Job Matching and Placement Component of Employment Services (ES) including training incentives and supports. The Employer Liaison may also provide Job Retention assistance, for those clients who need additional coaching and mentoring in order to maintain employment or to make the next step on their career path. The Employer Liaison role may be required to provide part or all aspects of the Assisted Services model.ResponsibilitiesJob Matching and PlacementAssist in matching individuals who are unlikely to succeed in conducting their own job search, even with support due to other barriers to their employment, according to their skills and interests with work opportunitiesFacilitate work opportunities and negotiation of employment relationships on behalf of clients including placement agreements and contracts with individuals and employers that include training objectives and commitments and financial incentivesSet up experiential or on the job training for individual participants with employers including volunteer, job test and hire, work experience and on the job training opportunitiesDevelop a training plan with the employer and the participant and negotiate the incentive as appropriateProvide financial support to remove barriers to participationConduct outreach to employers to identify opportunities and promoted job matching and placement supportEnsure that employers meet all eligibility criteria, conduct at least one site visit per employers prior to placements to confirm a suitable and safe work environment.Where necessary, provide employers with sensitivity/diversity training, workplace safety training and information on accommodation needsConduct monitors and provide coaching and support during the placement including identifying and resolving workplace issues that may affect participant success both during and after the placementAdminister contract with employers, including the timely processing and payment of financial incentivesOther related duties as assignedJob RetentionFor those individuals who need enhanced support when an on the job placement, employment and or advancement are unlikely without further assistance - develop a resource pool of mentors/coaches to supportIdentify those in need for additional support with individuals and or the employer as appropriateDevelop support plans with the individual the mentor/coach and the employer as is appropriateLink participants with mentors and coaches to provide support during and after the job placementMonitor the mentor/coach relationship and its impact on workplace success, facilitating adjustments as requiredProvide documentation of a clear rationale to support the participant accessing the job retention part of the ES service including the service plan and any preliminary work done that supports the clients need for retention servicesJob SearchFacilitate structured and individualized support for conducting successful job search to individuals in a group setting or individuallyProvide career exploration, identification and clarification of interests, abilities, skills, education and experience in relation to short and long term career and employment goals in a group or individual settingFacilitate an orientation to the workplace- rules and expectations of employers, rights and responsibilities of employers & Canadian workplace cultureProvide counselling and coaching in life skills that support successful employmentSupport individuals for disclosure of disabilities that may affect employment participationPreparation of job search tools including resumes and applications, interview and job search strategies, school and training recordProvide support to client in assessing their qualifications against job requirementsProvide information about and access to professional accreditation, language credentials and prior learning assessmentsSupport mentoring and coaching during the job search processProvide supported referral and access to other services including but not limited to education & trainingAdditional Duties and ResponsibilitiesAll aspects of the Employer Liaison positions will utilize the EOIS system for tracking clients, conducting follow up and recording activitiesEmployer Liaison will liaise with Client Service Planning and Coordinator for updating individual action plans and supportsProvide assistance to both Resource and Information or to other areas of the ES delivery model as requiredFlexibility to deliver all aspects of the ES model as requiredQualificationsUniversity Degree or related College Diploma or demonstrated skills and experienceMinimum of 2 years of demonstrated experience in some or all aspects of Job Search, Job Placement and Incentives or Job Retention including employment/coachingMinimum of 2 years experience facilitating job search related sessions with knowledge of current job search techniques and assessment tools in a group setting to adult learnersDemonstrated experience with the Ontario Job Connect program is an assetExcellent understanding of job search strategies, career counselling and experience facilitating full time job search sessionsDemonstrated ability to work with diverse groups – including adults, youth, newcomers to Canada or other groups with specialized needsDemonstrated understanding of community resources, programs and servicesAbility to administer and interpret Level B tests /psychological instruments, Personality Dimensions, MBTI, COP System or Life Skills Certification would be an assetGoal oriented highly organized and flexible and adaptable: with superior time management skillsComputer literate and internet experience and familiar with using career resources including computerized assessment toolsExcellent interpersonal, communication and teamwork skillsStrong presentation/facilitating and one to one coaching skillsAbility to deliver service in both official languages (English/French) or other languages is considered an assetAbility to work evenings, weekends or split shifts as necessaryWe’re looking to welcome people to our diverse, inclusive, and authentic workplace. We especially welcome applications from members of racialized groups, Indigenous peoples, persons with disabilities, persons of diverse sexual orientations and gender identities and others with the skills and knowledge to productively engage with diverse communities. We are committed to a selection process and work environment that is inclusive and barrier-free. So, if you’re excited about this role or another one, please apply on our website www.achev.ca #J-18808-Ljbffr